I booked two rooms here for my sons graduation party. The staff was great, and friendly. The rooms were clean and the lady at the front desk was very helpful. The pool was clean and my kids enjoyed it! The breakfast bar was well stocked and the lobby was super clean! It’s the best quality inn that i have ever stayed in! Can’t wait to stay again!
Thank you for choosing Quality Inn to celebrate your son's awesome milestone! I am happy to hear that your family enjoyed our outdoor pool and found your room to be clean. I will share your positive feedback with our team and we look forward to seeing you again soon.
The women at the front desk were helpful and very friendly,loved it.The cleaning ladies made sure everything was just right.Damon who handled the food in the morning did the work of three men.He made sure the tables and floors were spotless.He kept the food stocked and presentable at all times.Always friendly and helpful with everything.I suggest paying him three time the money since he does so much happily..
Thank you for your kind review of our hotel. I am glad to hear that our staff provided great service, especially Damon who is new to our team. We hope you'll come back soon!
I spent one night at this property and experienced no problems. The location is the worst part- not easy to drive to and the large construction site next door adds some issues. Our room was on the back side of the hotel, and there were large work trucks lined up the entire length of the building. One seemed to be running all night long. The room itself was clean and well equipped. The beds were rather firm, but that to me is an advantage, indicating a relatively new mattress. We had plenty of towels. Check-in was smooth with clear directions for nearby dining when we asked. We were up early and did not go to breakfast. I would definitely stay here again, but request a room on the front side of the hotel.
Thank you for providing your feedback about your recent stay. Our neighborhood does have a lot of construction going on, signs of growth! I do apologize that you had a hard time finding us, we're glad you did! I am also glad to read that you found your room clean with lots of towels. When you come back again just request to be at the front, we will gladly accommodate your request. Until next time, safe travels!
Kind of hard to find, off the main road. Front desk guy was very nice and informative. The property seemed to be shrouded with trees and leaves everywhere. Landscaping cleanup is very much needed. There were huge construction trucks parked all over the property which made finding parking a bit of a challenge. The room itself was clean, bed was comfortable but not great. You could smell smoke at times because people outside would smoke and the vents to the rooms were pulling the smell in. I would probably not stay at this location again.
Thank you for your feedback about your recent stay. James is a new staff member that we are happy to have!! We do have a lot of construction guests and we have worked on a solution for truck parking. I apologize that guests did npt use the designated smoking areas away from the room. I really hope you will give us a chance to make a better impression on you!
I was there for a couple of days and it snowed several inches. All the restaurants and food establishments were closed so I could not get food. The desk staff took pity on me and dug up some left over breakfast food for me so I would not stave. Now that is what I call service!
Thank you for taking the time to provide your feedback during your recent stay and positive comments about our service and staff. I was glad to read that they took care of you during the snow storm. I will share your feedback with our staff. I hope you will return whenever you are in the Chapel Hill area.
