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“Accommodating”

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Holiday Inn Express Durham
Ranked #28 of 71 Hotels in Durham
Certificate of Excellence
Reviewed 9 November 2017

The room was nice. The staff was extremely accomodating and very helpful. I was there for a wedding along with many of my relatives. We felt welcome throughout our stay. They provided transport to and from the airport.

Stayed: October 2017, travelled with family
Thank lenoras592
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Holiday Inn Express Durham, responded to this reviewResponded 10 November 2017

Thank you for taking the time to review our hotel. We are glad to hear you had a great stay with us and enjoyed our nice room and extremely accommodating and helpful staff! We hope to see you again the next time you visit Durham!

Regards,
Rebecca Ramey
eCommerce Marketing Manager
Holiday Inn Express Durham
Daly Seven, Inc.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5 - 9 of 162 reviews

Reviewed 18 October 2017 via mobile

Having stayed in dozens of different HIE around the country, we have a good idea of what to expect...and this property is not what one expects of the HIE nameplate.

The hotel appears to be heavily used being adjacent to I-85 and is in need of some TLC. Nothing was overtly wrong but could use some refurbishing in the not to distant future.

Breakfast was way below what we have come to expect. The eggs were chopped and dry (not scrambled) and the eating area was not clean...some chairs need cleaning.

Stayed: October 2017, travelled as a couple
Thank HikingLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
E C, Manager at Holiday Inn Express Durham, responded to this reviewResponded 20 October 2017

Thank you for taking the time to review our hotel. We appreciate your honest feedback on your stay as we use guest comments to identify areas where our staff can improve. We will be sharing your comments with our staff immediately. We hope you will choose to stay with us again the next time you visit our area.
Regards,
Rebecca Ramey
eCommerce Marketing Manager
Holiday Inn Express Durham
Daly Seven, Inc.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2017 via mobile

Spent a great four days here visiting family,from entering to leaving we were made welcome the front of house staff(Danielle and Heather)especially,nothing was too much for them,the breakfast staff kept the buffet full and hot,our room was spacious and clean and the pool was reasonable on a hot day.
Plenty of bar/restaurants around and it is just off the highway,can't recommend it enough.

Stayed: September 2017, travelled as a couple
Thank frankandviv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Holiday Inn Express Durham, responded to this reviewResponded 22 September 2017

Thank you for the 5-Star review on TripAdvisor! We are happy to hear that everyone had a wonderful stay due to our friendly staff, well stocked breakfast, and great location. We look forward to all your future stays with us! Safe Travels!
Regards,
Rebecca Ramey
eCommerce Marketing Manager
Holiday Inn Express Durham
Daly Seven, Inc.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017 via mobile

Holiday Inn Express was our base hotel for our Sep 2017 Family Reunion. This was a great decision on our Planning Committee part. The service was excellent all around. Even with the influx due to a football, the staff was not overwhelmed.

I will gladly recommend this hotel to everyone. And will stay there on my next visit.

Stayed: September 2017, travelled with family
Thank EGWard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Holiday Inn Express Durham, responded to this reviewResponded 17 September 2017

Thank you EGWard for the 5-Star review on TripAdvisor! We are happy to hear that everyone had a wonderful stay during the family reunion. We look forward to all your future stays with us! Safe Travels!
Regards,
Rebecca Ramey
eCommerce Marketing Manager
Holiday Inn Express Durham
Daly Seven, Inc.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2017

Very clean hotel, the outdoor pool was perfect: clean and not overloaded with chlorine.
They had wrapped apples at the reception: fresh and delicious!
Breakfast was the usual, staff was welcoming.
Very good deal.

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
    • Service
Thank 777_Carla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rebecca R, Manager at Holiday Inn Express Durham, responded to this reviewResponded 4 August 2017

Thank you for taking the time to review our hotel. We are glad to hear you had a great stay with us and enjoyed our clean hotel, outdoor pool and welcoming staff! We hope to see you again the next time you visit Durham!

Regards,
Rebecca Ramey
eCommerce Marketing Manager
Holiday Inn Express Durham
Daly Seven, Inc.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Durham

Address: 2516 Guess Rd, Durham, NC 27705-3307
Phone Number:
Region: United States > North Carolina > Durham
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 71 Hotels in Durham
Price Range: $149 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Durham 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
With an ideal location near I-85 and the Durham Freeway, the Holiday Inn Express(R) Durham hotel offers the utmost in comfort and convenience for your next trip. Use the free Wi-Fi access to keep in touch with home and the office, and the Business Center offers all the tools you need to make a dazzling presentation. We also offer free taxi service to Duke University Medical Center. In the morning, we serve up a free, hot breakfast buffet, featuring both hot and cold items. Enjoy great room amenities such as a fridge, microwave, Keurig coffee maker, iron/board, hair dryer, an a large work desk. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Express Durham Hotel Durham
Holiday Inn Durham
Durham Holiday Inn

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