Highly recommend. Convenient location and well maintained. Good breakfast too! There is a dog walk area for those traveling with pets. Would not hesitate to stay here again. The staff was very friendly as well.
84
63
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Tom S
Seaford, VirginiaWell worn, average HIE that needs a remodel
Reviewed 29 Oct 2019
Rest stop on way to ATL. Room was clean but well worn carpets, furniture, and fixtures. First floor room across from laundry was noisy. Kind of hard to find the parking lot up a hill with little signage. Drive downtown 10 min to Webb Custom Kitchen - awesome !
Date of stay: October 2019Rooms
Service
Sleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MDH_Dominion, Manager at Holiday Inn Express Charlotte West - Gastonia, an IHG hotel, responded to this review
Responded 30 Oct 2019
Thank you Tom for taking the time to review the hotel. We are happy to have you with us and look forward to seeing you again. We are expecting that wonderful refresh of the property very soon. Please stop by again in the future so you can see us again
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (197)
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24 - 29 of 197 reviews
Lynn-El N
202
via mobile
Date of stay: October 2019
Ask Lynn-El N about Holiday Inn Express Charlotte West - Gastonia, an IHG hotel
Thank Lynn-El N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MDH_Dominion, Manager at Holiday Inn Express Charlotte West - Gastonia, an IHG hotel, responded to this reviewResponded 28 October 2019
Thank you Lynn for the review on the hotel. We are so happy to have you stay with us and we love having our Fur-Children with us as well. We look forward to seeing you again soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
springslandscapingll
2
I watched people scrubbing corners on their feet. It could use some upgrades but they did a perfect job on breakfast. I went to one in the poconos and was unimpressed. Tight ship here! I wish there was a fridge but that may just be my room.
Date of stay: October 2019
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MDH_Dominion, Manager at Holiday Inn Express Charlotte West - Gastonia, an IHG hotel, responded to this reviewResponded 23 October 2019
Thank you so much for the review on the hotel. We love to make sure that our house feels like home away from home. We look forward to seeing you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
fflbrgst
Hampstead, New Hampshire
279149
Quality room, clean. Breakfast area with everything expected.
There were a number of workers staying here (evidence by work trucks in parking lot), so I waited until after 8 to have breakfast, no crowds at that time
Date of stay: October 2019
Ask fflbrgst about Holiday Inn Express Charlotte West - Gastonia, an IHG hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MDH_Dominion, Manager at Holiday Inn Express Charlotte West - Gastonia, an IHG hotel, responded to this reviewResponded 23 October 2019
Thank you for taking the time to review the hotel and we look forward to seeing you again in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gail K
122
We had 2 rooms, both were good sized and clean. Front desk clerks were very nice & on top of our requests (extra towels.) Only down side was that the electrical outlets in the room needed some attention, but they did work.
Date of stay: July 2019
Ask Gail K about Holiday Inn Express Charlotte West - Gastonia, an IHG hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MDH_Dominion, Manager at Holiday Inn Express Charlotte West - Gastonia, an IHG hotel, responded to this reviewResponded 7 August 2019
Gail K,
Thank you for taking the time and sharing your review with our team. I'm happy to see that you've enjoyed your visit with us. If there is anything that we may be able to assist you with in the near future, please do not hesitate to contact the hotel or myself directly. We'll be more than happy to help.
Sincerely,
Jay Cummins
Assistant General Manager
Phone: (704) 884-3300
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Crystal D
Andrews, SC
8767
Very clean and love the two queen size beds. The breakfast was great. I would definitely stay here again. We were located 40 minutes from Charlotte and Hickory. It’s a little tucked away but I had no problems finding it.
Date of stay: July 2019
Ask Crystal D about Holiday Inn Express Charlotte West - Gastonia, an IHG hotel
2 Thank Crystal D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
MDH_Dominion, Manager at Holiday Inn Express Charlotte West - Gastonia, an IHG hotel, responded to this reviewResponded 2 August 2019
Thank you for visiting with us at Holiday Inn Express: Charlotte West/Gastonia. I'm very happy to see that you've enjoyed your visit with us and we certainly look forward to seeing you again soon.
Sincerely,
Jay Cummins
Assistant General Manager
Phone: (704) 884-3300
This response is the subjective opinion of the management representative and not of TripAdvisor LLC