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Reviews (567)
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All reviewsmexican restaurantel pasoroom was cleanolder hotelbiscuits and gravyno elevatorfree breakfastplace to staycoffee makerwafflesmyrtle beachconvenient locationoff the highwaychimney rocknice breakfastnice staynon smoking
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Reviewed 29 May 2018 via mobile

My husband, our little pup, and I stayed here.

I am pretty picky about hotel cleanliness, appearance, breakfast, and overall accommodations.

We stayed here for 4 nights.

I want to say that it was definitely one of the cleanest and nicest hotels we have stayed in.

It looked as though it had just been renovated.

We did not see any issues in the room at all.

The staff was also very friendly.

When we walked to breakfast there were many who waved and said hello.

The lady who ran the breakfast (Roxy?) was very attentive and sweet.

Breakfast was pretty good with a good variety.

They had sausage, eggs, baked apples, chicken fingers, potatos, grits, oatmeal, yogurt and all the other yummy carbs.

The location is very good too.

I would give this place 100% positive review except we did not like paying $15 a day for the pet fee.

See they are going to thoroughly clean the room anyway so why charge so much extra because you have a pet.

Maybe $15 per stay whether it be 1 day or 5 days.

Our dog would never pee or poop on floor.

I think if somebody has a pet that messes up the carpet or bed which us people could do the same thing then charge the extra cleaning fee to their bill.

We normally always stay at Laquinta Inn because they never charge a pet fee. We love that!!!!

The problem is that Hendersonville does not have any Laquinta Inn's.

Why over-charge and penalize us because we have a dog.

People can make just as a big mess as a dog.

It makes us think they are just trying to get extra money from us like they did....an extra $60!

We are just glad the hotel, staff, and breakfast was very nice so that truly helped.

So my rating is only 90% due to the dog policy.

Stayed: May 2018, travelled as a couple
Thank nerak50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 1 June 2018

Thank you for your recommendations regarding the pet policy. I will share this with the housekeeping and maintenance departments. We are glad you were able to enjoy your stay. We hope to have you stay with us again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018

We were on a golf vacation heading to Myrtle Beach when we stopped at the Best Western in Hendersonville N.C..Check in was a breeze and the desk clerk was very helpful in finding a neighborhood bar were we could relax for awhile. The rooms were very clean and smelled fresh, which was great, since the last place we stayed had a musty smell in their rooms. Breakfast in the morning was excellent with plenty of hot food and anything else you wanted. Check out was also easy. Over all this hotel was excellent especially for the price.

  • Stayed: April 2018, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Pat F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 30 May 2018

Thank you for taking time out of your schedule to express your comments regarding your recent stay with us. We are so happy to hear how much you enjoyed your accommodations. We agree, our breakfast is unique and we are glad you found plenty to suit your palate. We look forward to seeing you again.

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Reviewed 28 May 2018 via mobile

Came to this hotel late in the evening. Had a wonderful check in. We were pleasantly surprised at the price (we DID have a coupon). The room was super clean. Had 4 sets of towels (outstanding), mattress soft and sheets clean. All electrical outlets worked and the lights were functioning. Breakfast was very good. (Thanks, Roxie) All employees we talked to were helpful and friendly. 5 stars from us!

Stayed: May 2018, travelled as a couple
Thank cmclau2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 30 May 2018

Thank you for giving us a 5 Star review. We are so happy to hear that you fully enjoyed your stay. We appreciate the comments you shared to everyone you encountered.
We look forward to future visits from you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2018

The room was fine but it was pricey and noisy. You could hear people talking outside and rolling their suitcases down the pavement. It was so loud you would've thought the window was open. The price was high, I guess because it was Memorial Day weekend night but not worth it. We came in for the free breakfast and there were nearly any eggs left and no sausage or bacon in the tray. We were disappointed.

Stayed: May 2018, travelled with family
Thank marytO658UW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 May 2018

We enjoyed our visit. The staff was friendly and helpful at check in. Explaining and answering any questions I had. The room was well equipped with towels and very clean. I will definitely stay here again.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank durhamjenl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gm34113, General Manager at Best Western Hendersonville Inn, responded to this reviewResponded 30 May 2018

Thank you for choosing to stay with us. We appreciate that you felt welcomed and that our staff was helpful and friendly.
We will definitely be looking forward to having you stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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