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Holiday Inn Express & Suites Kings Mountain - Shelby Area
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All reviews very comfortable room free breakfast stayed here for one night great stay great customer service interstate microwave checkin sofa
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Reviewed 5 June 2019
Friendly Staff

The staff at the front desk is outstanding. The renovation of the hotel is great & the beds are quite comfortable. The breakfast food is good. However, the only complaint we had is that we were there for 5 days & the room only got cleaned 2 times. The excuse was that we had a "Do Not Disturb" sign on our door. We left one day at 9:30 AM & another day at 10:00 AM. So I guess the cleaning staff felt they did not need to check again after 10:00. Thank goodness the front desk was able to provide clean towels for 3 times. The best part was 1 day we left a tip & it was taken & we got a note telling us to have a nice day, but no cleaning.

Overall it is a nice hotel.

Room tip: We were on the 2nd floor & faced the rear. We were pleased with the room.
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Ask Southworth0312 about Holiday Inn Express & Suites Kings Mountain - Shelby Area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 15 May 2019 via mobile
Clean Hotel, comfortable bed, pleasant staff!

The breakfast area was very clean throughout breakfast, floors were spotless! Very friendly staff... Bed was comfortable! Not a luxury hotel, we would stay here again! Easy return to the main roadway..

Date of stay: May 2019
Trip type: Travelled as a couple
Ask BeckyYarborough about Holiday Inn Express & Suites Kings Mountain - Shelby Area
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Reviewed 5 May 2019 via mobile
Price high

Hotel is normal IHG hotel. Not worth a $130 price tag which they are charging.

It is clean and comfortable as all IHG hotels are. Only good thing is it’s the best hotel option in Kings Mountain.

Had laundry which is handy but would have been nice to have a pool after a hard days work.

Date of stay: May 2019
Trip type: Travelled on business
Ask Rod8888 about Holiday Inn Express & Suites Kings Mountain - Shelby Area
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Reviewed 26 December 2018
A nice place to stay

We enjoyed our overnight stay here. The rooms have been renovated since our last stay. The king size bed room was cheaper than a room with 2 queens. The bed was comfortable. The bathroom was fine. I would like to have had a bathroom fan/heater but most hotels don't have them anymore. I liked the sitting area in the room also so we didn't have to sit on the bed.

Room tip: King bed rooms have a sitting area.
Date of stay: December 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Ask nhatkinson about Holiday Inn Express & Suites Kings Mountain - Shelby Area
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Reviewed 19 November 2018
OK for I-85 stop.

This is an OK choice if you want an overnight hotel between Charlotte and Spartanburg. The price was consistent with the area (typically $90+/night between Greenville and Richmond). The room was comfortable and quiet. The breakfast was typical of a Holiday Inn Express. The staff was fairly courteous and honored a late arrival. The area is not a tourist destination, but you can find fast food on the other side of the interstate. The on-ramp to I-85 north is poorly marked--not the hotel's fault, but something you should know.

Date of stay: November 2018
  • Trip type: Travelled solo
    • Location
    • Sleep Quality
    • Service
Ask dfbf about Holiday Inn Express & Suites Kings Mountain - Shelby Area
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Kings Mountain - Shelby Area, responded to this reviewResponded 3 December 2018

Dear dfbf,

Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. There is no greater satisfaction as a customer service professional than receiving kind words from a valued guest like you. We are delighted to know that you found our rooms to be comfortable and quiet. On the other hand, I'm sorry for any shortcomings during your visit. Reviews like yours motivate us to work harder to continuously provide the best guest experience possible.

Thank you for choosing our hotel, and we look forward to accommodating you again in the future.

Best Regards,

Joel A
Case Manager
IHGService

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