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Traveller rating
131
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10
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All reviews holiday park powered site dump point close to town clean cabin ensuite site swimming pool clean amenities great place to stay the managers whale watching across the road kangaroos sites caravan playground dog
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6 - 11 of 265 reviews
Reviewed 20 February 2021

Best park with great management. Stayed 10 day's. Big sites amenities and facilities are extremely clean. Everything else is above average. Park creates a feeling of being welcomed. Property has dump point.

Date of stay: February 2021
Trip type: Travelled as a couple
Thank Dinney1952
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter Lynn Watt, Guest Services / Front Office at Eden Gateway Holiday Park, responded to this reviewResponded 21 February 2021

Thank you for your great review on our Park. We are glad you enjoyed your stay here at Eden Gateway.
Hope to see you back again...

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2021 via mobile

Wouldn't recommend this park for camping.

Stayed here recently for what was going to be six nights but turned into four following a final straw of being told f.off by a resident whose off leash dog ran into our tent whilst said dog was chasing kangaroos towards the highway.

I have no problem of staying in parks that are pet friendly but within an hour of setting up on day one two Alsatian type dogs ran between our tent and car. We brushed that off as a one off but another group who were camped around a fire pit rather than in an allocated site who also had their dog off leash at times when kangaroos are throughout the park (dog was a doberman) - it seemed like no care was given for customer safety. Luckily not many small kids were around.

That fire pit group intimated us enough to move our tent to the other side of the park after intrusively staring into our tent as they walked by overly close by and also spinning wheels within a metre of our tent (they were 6 or 7 men/1 women with four cars on one site..well the fire pit area).

Also after at least two - maybe three days of the bathrooms and kitchen (horrendous rubbish bin) not being cleaned I asked management to attend to them.

Whilst I understand that relief managers need to learn the ropes but fundamental cleaning, pet management and making campers feel safe should be a given.

I asked for a refund of one night or at least consideration of that but haven't heard so am posting this review instead.
Wouldn't recommend this park for camping.

Stayed here recently for what was going to be six nights but turned into four following a final straw of being told f.off by a resident whose off leash dog ran into our tent whilst said dog was chasing kangaroos towards the highway.

I have no problem of staying in parks that are pet friendly but within an hour of setting up on day one two Alsatian type dogs ran between our tent and car. We brushed that off as a one off but another group who were camped around a fire pit rather than in an allocated site who also had their dog off leash at times when kangaroos are throughout the park (dog was a doberman) - it seemed like no care was given for customer safety. Luckily not many small kids were around.

That fire pit group intimated us enough to move our tent to the other side of the park after intrusively staring into our tent as they walked by overly close by and also spinning wheels within a metre of our tent (they were 6 or 7 men/1 women with four cars on one site..well the fire pit area).

Also after at least two - maybe three days of the bathrooms and kitchen (horrendous rubbish bin) not being cleaned I asked management to attend to them.

Whilst I understand that relief managers need to learn the ropes but fundamental cleaning, pet management and making campers feel safe should be a given.

I asked for a refund of one night or at least consideration of that but haven't heard so am posting this review instead.

Date of stay: January 2021
Trip type: Travelled as a couple
Thank TripAdvised000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter Lynn Watt, Guest Services / Front Office at Eden Gateway Holiday Park, responded to this reviewResponded 3 February 2021

I am very sorry your stay here was not a pleasant one. As you can read with other reviews 99% of people love our Park.
I hope you give us a try again in the future. I am sure it will be a better stay

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2021 via mobile

We couldn't have asked for nothing more. we would recommend to anyone. we went with our campervan and had a fantastic time. the park and team are great, we hope to come back soon. thanks a lot for all the amazing people who made our stay amazing

Date of stay: January 2021
Trip type: Travelled as a couple
Thank feliperi0sr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peter Lynn Watt, Guest Services / Front Office at Eden Gateway Holiday Park, responded to this reviewResponded 15 January 2021

Thank you for your great review on your stay. We are glad you all enjoyed yourselves. We look forward to your return visit.

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Reviewed 9 December 2020 via mobile

Would recommend this holiday park. Cabins are clean, spacious and all well layed out. Good communication with park manager and good value for money. Def recommend for families. We will be back that is for sure.

Date of stay: December 2020
Trip type: Travelled with family
Thank SOOKILALA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Williams, General Manager at Eden Gateway Holiday Park, responded to this reviewResponded 11 December 2020

Thanks for the great review and pleased you had a great stay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2020 via mobile

Our group enjoyed the convenience of the place which is close to the city. The place was spacious, intune to nature, they have accommodating staff. Just a minor thing that needs to be improved but overall it’s A OKAY.

Date of stay: December 2020
Trip type: Travelled with family
Thank S5572CScristinal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew Williams, General Manager at Eden Gateway Holiday Park, responded to this reviewResponded 11 December 2020

Thanks for the great review. Pleased you enjoyed the nature!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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