This stay was perfectly delightful. I was traveling with my daughter granddaughter and my 4 legged baby the youngman who checked us in was fabulous. And it is very hard to find a motel at which my 100 pound lap dog can stay. The room was clean service was great I will be staying there on our next trip
Wyndham
Comfort Inn
Booking.com
Our supposedly non-smoking room was so thick with cigarette smoke we had to fumigate it with Lysol though that did little to alleviate the stench. Mold is growing on the bathroom ceiling & shower curtain, lamp shades, and bedding. My husband has asthma & our two-year-old has a heart condition so between the cigarette smoke & mold spores neither of them could breathe or sleep well. Lights didn't work, were missing outlet plugs, or flickered constantly. The floor was so disgusting that my daughter's feet were black in less than an hour from running around barefoot JUST on the carpet. "Guests" freely & unapologetically smoked marijuana in the room a few doors to our left and in their cars. Simply put, the place is FILTHY. Wyndham should be embarrassed.
Smoke detectors missing from wall, breakfast features sliced white bread as only other choice to sugar cereal or waffle, decaf coffee disguised as Regular that ran out and was not replenished, fan vent at face-level overflowing with gross fuzzy filth, blanket had 6 large burn holes, large punch-holes in the wall...
and couldn’t get Wifi service didn’t have a phone to call front desk had to walk to the office if the guy and he couldn’t even tell us how to connect to it either or fix the the tv but other than that the room was lean but no tv or phone or internet service
Non smoking room wreaked of smoke. I did not see any bugs so that was the only plus. Furnishings were old and tired. Very noisy during the night. The bathroom was very clean so that was the only update I could see.
I booked 4 nights here through hotels.com. non-refundable. After the 2nd night, we booked a hotel elsewhere. We drove here from Connecticut. Checking in, the non-smoking room reeked of cigar smoke. There was a dirty towel on the floor and blood on the toilet seat. We were just too tired after driving to switch rooms. There was also a big brown spot on the sheets and blanket (see photo). The chain lock on the door is broken (see photo). There was a big blue stain on the carpet (see photo). The electrical socket next to the sink for the coffee maker and hair dryer didn't work at all, even after resetting it and trying all the light switches (see photo). We called the office after the first night to ask them to change the sheets. They came and made the bed while we were out. The brown stains were still there. The next day (today), we went to check out and the man at the counter said he personally made sure the sheets were changed. They obviously were not. I showed him in the room and he just looked for the housekeeper. He said he personally inspected the room and would give us another. No thank you. They got our money but we're not going to stay there, even for the rest of our prepaid nights. I dont expect a flawless stay, but when a customer asks to change the sheets, at least do that... don't just lie about it. Disgusting. I work at a hotel/resort and it takes a lot for me to leave a negative review. Not how I wanted to spend my Thanksgiving. Posted on Nov. 22, 2018. Stay booked Nov. 20-24, 2018 in room #120.
