We had a pleasant stay here our house cwas being worked on so we had to leave for the night everyone was so nice if ur in Shelby book this place we loved this site when it was the Hampton inn lots of memories hereMore
Wyndham
Country Inn
Booking.com
We were visiting Garder Webb University and looking for a place to stay overnight. After reading many reviews of properties I reserved a room here. The staff was very friendly and our room was very clean. Beds and pillows were very comfortable. Will plan on staying here again if we need a hotel close to GW.
Dear Kelly,
We are glad our hotel suited your expectations and we are a staff that work hard to provide friendliness, clean rooms, comfortable beds and amazing pillows. We take the time to ensure our guest has the best comfortability, relaxation, and hospitality that is needed during their stay. If you should be in the area again, please stop by our beautiful hotel for wonderful service!!!
Warm Regards,
Front Office Manager
Lanisha Odom
An older property that is kept clean but could use some sprucing up. The doors in particular all looked very beat up, which gives the place a seedy vibe. The staff was super friendly. We would definitely stay again, but you have to look past the worn facade to notice how hard they're trying to keep it clean.
Greetings,
Thank you for your feedback regarding your stay and our hotel. We take all feedbacks into consideration and we will definitely work on the doors that seem to be beat up.
The maintenance department will go in all rooms immediately to check each door that may have damages and ensure we provide appealing doors to our hotel.
The staff and I work hard to for fill happiness, and we take all guest suggestion, to make sure we continue to provide a well kept hotel. Thank you again for giving us the opportunity to assist with all your needs as we look forward to seeing you again soon!!!
Warm Regards,
Front Office Manager
Lanisha Odom
I was on short visit to mi home town for a high school reunion. I chose this lodging on line for proximity to event. The access was easy and plenty of parking. The reception was well decorated and appointed . The receptionist was very friendly, efficient , and processed needed registration quickly. She made extra effort to allow my early check in and arranged my room to be near others attending same event. The room was clean and nicely furnished. Check out was a simple drop of key card into a box.. done
My rating reflects both the facility and the staff..Especially Rosa who was exemplary
Greetings,
All 5's for our rating is a joy to review! The Comfort team and I send out a high thank you for the considerate feedback you have given us. First I will start with my staff and their ability to communicate, implement professionalism, and share their unique tender, loving, and care with all guest they encounter. I am also glad to know the wonderful front desk arranged an early check in and assigned your group near one another. We try to make our transition for all our guest to check-in/check out. Rose, is happy to know she was able to accomplish a beautiful stay for you during your time with us. We hope to see you again soon!!!
Sincerely,
Front Office Manager
Lanisha Odom
Everything was very clean and well maintained. The staff was friendly, both with us and with each other. The bed was comfortable, the amenities convenient. The hot breakfast was quite good. Easy to relax there.
Greetings,
Thank you for sharing this outstanding feedback regarding your stay. The staff and I are happy to know all was well, bed comfortable, clean, relaxation was a pleasure.
The Comfort Inn team Shelby NC always has high hope for all our guest and implement hospitality to ensure each of our guest experience a successful stay. We hope to see you again soon!!!
Sincerely,
Front Office Manager
Lanisha Odom
motel is nice, room was nice, staff was helpful , but they did not honor the 20% discount advertised on tv. we hade a handicapped room and it was big enough for my electric wheelchair . the bathroom was also big enough for a wheelchair and had enough grab bars
Dear Edward,
Thank you for your feedback regarding your stay and we are glad to know the rooms, hotel, and staff added great service to your needs. The rooms are very spacious and fitting for accessible wheelchairs, and etc. I am glad we were able to accommodate your needs with having the grab bars and a well equipped room that you hoped for; however the 20% discount advertisement you seen, we are not familiar with, but if you ever have question regarding any discounts, please call the hotel directly and press option 2 and we will be happy to assist you. We hope to see you again soon!!!
Warm Regards,
Front Office Manager
Lanisha Odom
