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“UPGRADE TO FAMILY ROOM AND CUSTOMER SERVICE”
Review of MainStay Suites

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MainStay Suites
Ranked #26 of 50 Hotels in Fargo
Certificate of Excellence
Reviewed 13 March 2017

Great staff! 3/10/17 pm- Skyler at the front desk. We had an unexpected upgrade and he took care of us with new keys right away. My son had checked in to the smaller room previous to our arrival with his baby and was in the room settling in already - including changing a diaper. yikes! We appreciated the courtesy and patience with making the changes.
Also (3/11/17 am - Molly, at breakfast made us feel so special with our little grandson!
We stay in the Fargo area on an average of once a month and we've been to nearly all of the hotels in this area. I think we've found our favorite to come back to. Already booked ourselves for the April visit. Love it!

Room Tip: the room with 1 king bed in a seperate room has a very small living room area.
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  • Stayed: March 2017, travelled with family
    • Value
    • Rooms
    • Service
Thank sa62619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management701F, Manager at MainStay Suites, responded to this reviewResponded 16 March 2017

Thank You! These are very kind words about our staff. I feel all of our staff does a great job at making sure guests are accommodated, this validates all their hard work and we will continue to improve to deliver superior customer service.

Molly Brouillard
Operations Manager

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23 - 27 of 93 reviews

Reviewed 23 January 2017 via mobile

This is the second time we have stayed in this hotel. The first time we stayed here was about 2 1/2 years ago. We had sold our home and need a 10 day stay before we could get into our new home. This time we are again moving and had a 3 day stay. The place is well kept, clean, quite and affordable. The breakfast is above par and was ready before the 6 am start time which I appreciate since I am an early riser. The rooms are spacious and we'll equipped. It would be nice if they offered more coffee pods in the room but coffee is always available in the lobby area. Parking and access is great. There is a nice fitness center, pool, hot tub and guest laundry. All equipment and facility are in good condition and clean. The front desk staff was consistently friendly and helpful. I will stay again when in Fargo and would recommend.

Stayed: January 2017, travelled as a couple
Thank Michael G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management701F, Manager at MainStay Suites, responded to this reviewResponded 31 January 2017

Thank you very much for that lovely review. We take pride in our hotel and are so very glad your stay was accommodating with every aspect of the hotel. We hope to see you if you ever need a room in Fargo for the future!

Molly Brouillard
Operations Manager

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Reviewed 13 January 2017

We stayed here during a college visit. It was two adults and three teenage girls. The kitchen area was a real bonus. They used that area to get ready,and do homework. It was located near a lot of things to do and places to eat. Worked well for us. We even left an item in the room and they called us a week later to ask if it was ours. Great staff. The only downfall is the breakfast area was extremely dirty. The TV was up very loud, and was uncomfortable.

  • Stayed: November 2016, travelled with family
    • Value
    • Service
Thank ecgsb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management701F, Manager at MainStay Suites, responded to this reviewResponded 15 January 2017

Thank you for taking time to leave great valuable feedback for our staff. We will address these few issues you mentioned and have them resolved straight away. We like our guests to feel like they are at home when they travel with us and we do hope you choose our location for your future lodging needs.

Molly Brouillard
Operations Manager

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Reviewed 10 December 2016 via mobile

Nathan at the front desk is super helpful and friendly. The hotel is clean and had everything I needed.
The rooms have a full kitchen so you can actually cook supper if you want. The hotel has happy hour from 5-6:30pm during the week. This is a great addition and gave me a chance to socialize a bit. This is a great place to stay!

Stayed: December 2016, travelled on business
Thank Sarah R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management701F, Manager at MainStay Suites, responded to this reviewResponded 13 December 2016

Thank you for taking the time to give praise to our employees and our hotel I have shared the positive feedback with the entire staff, especially Nathan, to encourage them to keep up the great service! Hope to see you back if in the Fargo area again.

Molly Brouillard
Operations Manager

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Reviewed 5 December 2016 via mobile

We really enjoyed this motel! I would like to compare our stay to the story of the 3 Bears. Maintenance Supervisor Curt Gehrtz had the pool "Not to hot, Not to cold, but Just Right!" This allowed us to enjoy the pool with our grandchildren. I addition I would say the same temperature of our room when we arrived and comfort of the bed. Fantastic!

Stayed: December 2016, travelled with family
Thank kirkmotl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management701F, Manager at MainStay Suites, responded to this reviewResponded 13 December 2016

Thank you for choosing our hotel to rest your weary heads. We are overjoyed your stay was pleasant and everything was "just right". the staff and and I thank you for the kind words and hope you choose us again for your lodging needs.

Molly Brouillard
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about MainStay Suites

Address: 1901 44th St S, Fargo, ND 58103-7145
Phone Number:
Region: United States > North Dakota > Fargo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Fargo
Price Range: $109 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MainStay Suites 3*
Number of rooms: 66
Official Description (provided by the hotel):
When you have to be away from home for awhile, you can count on MainStay Suites hotels. Spacious suites with fully equipped kitchens in an inviting environment make it easy to stay on your routine. Whether you're away for a week, a month or longer, you'll appreciate our studio and one-bedroom suites that offer the comforts of home at very attractive rates. Stay as long as you like at MainStay Suites hotels. ... more   less 
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Also Known As:
Mainstay Hotel Fargo
Mainstay Suites Fargo
Mainstay Fargo

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