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“Great clean room/suite”

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Fairfield Inn Grand Forks
Ranked #18 of 28 Hotels in Grand Forks
Reviewed 27 February 2017

The desk clerk was welcoming and friendly. We had upgraded from a king to a king suite to have a more spacious room for babysitting our grand-daughter for a few hours. The room was large, clean, updated and quiet. We were in room #315 which faces the east. The only issue was that the bed is extremely soft and every movement/turn affected the other side of the bed. If you like that, then you would sleep well there. The breakfast was good and sustaining. They have a diffuser pitcher of water in the lobby which was great! Parking was great if you parked and did not leave again.

Room Tip: Great hotel in Grand Forks, ND
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  • Stayed: February 2017, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Brenda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 141 reviews

Reviewed 12 December 2016

Gave it a 3 because of our room location. Nothing unusual about this Fairfield. This one did have a good price. Our room was next to the prep kitchen for breakfast so the noise started very early, well before 0600.

Room Tip: stay away from the prep kitchen, elevator, and vending. Upper floors quieter
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  • Stayed: November 2016, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank leroys73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TMIHospitality1, Manager at Fairfield Inn Grand Forks, responded to this reviewResponded 14 December 2016

Dear Leroys73,
Thank you for taking the time to review the Fairfield Inn Grand Forks. I'm pleased you enjoyed our rates. However, I'm sorry that the location of your room next to the breakfast area led to a negative experience. We can definitely find you a different room on your next trip to the area to make your stay more enjoyable. We hope to have another chance to host you soon.

Sincerely,
Ryan K.
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 November 2016 via mobile

My family and I stayed 2 nights at the Fairfield Inn Grand Forks. Upon arriving the parking was sparse for a pickup but we did find a spot. Check in was great. I had checked in online ahead of time so I just had to pick up the key cards. The gentleman that greated up was very professional and friendly. Our room although slightly small was very clean. We slept well on the comfy beds and the halls were quiet. Breakfast on the first day was great, well stocked and ckean. The second day it looked like a tornado hit and food was nearly gone even though we went down early. The staff refilled it as we ate. My only complaint was that when we returned at 4:30 on the first day out we found our room just the way we left it. No one had even attempted to clean. I went to the front desk only to find out that housekeeping had already gone for the day. The girl at the desk got us some towels ready that we picked up after dinner. I should have just left our used towels hanging but I didn't think about that at the moment. All in all it was a good stay.

Stayed: November 2016, travelled with family
Thank Georgea T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2016

My wife and have come down to Grand Forks for a weekend (nights) of dining, shopping and relaxation. Upon arrival we were quite satisfied with the overall appearance of this property.The hotel was very clean and the front desk staff were friendly. Our room was nice and made for relaxation. We were off to a good start for the weekend.

We fell asleep at about 11:30 pm on the first night with a sense of excitement that there would be no kids to wake us up. Then at about 12:10 am our door was opened by someone with a key. Thank God we had the latch on as I wasn't wearing much (it turned out that the front desk person reassigned our room). The whole situation had our adrenaline going enough that sleep was out of the question for a couple more hours- so much for the peaceful sleep and relaxation part of the night.

I am writing this review on the second night as I am again disappointed with this establishment. After a day of shopping i reviewed the credit statement only to discover there were extra charges on our credit card. We had booked with a third party company and paid for our room weeks ahead of time. According to our online credit card statement the hotel has charged us again for the room. There was also another charge on the card from the hotel that could not be explained. When we asked the young lady at the front desk ( a pleasant young woman) she could not explain why we were charged or what the second charge was.She informed that it shouldn't be the security deposit as this charge usually doesn't apply to third party bookings. So no explanations as to why to the charges are on our card. Apparently we can talk with a manager tomorrow but we sleep or try to sleep with this mess hanging over us.

In the end, we are not complainers, but having security of our room breached one night and then to have our finances messed with no resolution until morning the next, our relaxation has certainly been tarnished.

Now I have no doubt that we will get our money back but what if we hadn't noticed the error? Has this happened to any other's who have not noticed? Hmmmm...

In the end, this is a clean quiet hotel with friendly staff. But if you do stay here, put the back up locks on your door with the latch and pay attention to your credit card charges- you never know!

  • Stayed: November 2016, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Dan N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2016 via mobile

My friend and I stayed one night at the Fairfield for a shopping getaway. The hotel is close to the mall and the shops and all the restaurants are nearby. Lovely clean, quiet room. Will definitely return.

Stayed: October 2016, travelled with friends
2  Thank BettyBoopWinnipeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairfield Inn Grand Forks

Address: 3051 S 34th Street, Grand Forks, ND 58201
Region: United States > North Dakota > Grand Forks
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#6 Family Hotel in Grand Forks
Price Range: $100 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Grand Forks 2.5*
Number of rooms: 61
Official Description (provided by the hotel):
Keep to your routine while staying at the Fairfield Inn Grand Forks hotel! With our location next to the Columbia Mall and area restaurants, and minutes from the Grand Forks International Airport, we have everything you will need for your next visit to town. While here it's easy to cheer on the University of North Dakota at the Ralph Engelstad Arena or catch your favorite performer at the Alerus Center. For those in town for business we're near the Grand Forks Air Force Base, and close to area hospitals including Altru Hospital and Sanford Health. Start your day right with breakfast on us at our complimentary hot breakfast buffet. Stay connected by using our free WiFi, and relax or get your workout in at our indoor pool and 24-hour fitness center. ... more   less 
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Also Known As:
Fairfield Inn Grand Forks Hotel Grand Forks
Fairfield Grand Forks
Grand Forks Fairfield Inn

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