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Andreas H

An average hotel

Review of Hotel Erma
3.0 of 5 bubblesReviewed 20 Mar 2024
Golden Sands is a small place, just for tourists.

Erma hotel was clean and we got room service everyday. But the people in the reception were not so helpful.

The breakfast was very bad, the same thing everyday.

The pool was very small and few sun beds around it. The sun beds were old and dirty. They were accoupied by the same people everyday. Their towels were on them 24 hours.

There are not many good restaurants with good food at the resort. Varna city is 20 min from The Golden Sands by taxi. The local buss goes from a far away place (a tiring walk from hotel to buss stop.) The local buss takes just cash.
Date of stay: August 2023
Trip type: Travelled with family
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3 - 8 of 220 reviews
Reviewed 19 July 2023 via mobile

Stayed here for a week, the room was alright but the cleaning wasn't very good. Dirty floors, the only thing they did was make the beds, changed the trashbag and filled up with toiletpaper, didn't clean the toilet or anything like that. The showercurtain had stains and the pole was rusty. They use keys for the doors which seems a bit outdated. Breakfast is medioker at best, atleast for us scandinavian people, there's some dry bread, fruits that doesn't seem very fresh, some dry pastries, eggs, bacon etc. We didn't try the dinner. The poolbar at 4th floor is alright besides that the owner reserves sunbeds for the guests that he knows best (probably people that has been here before or that spends alot of money) and we got the impression that young kids are not wanted here at 4th floor, but there's another poolarea at the 2nd floor that seems more childfriendly. The elevators stops working from time to time so if you stay at one of the top floors this will become a bootcamp walking up the stairs. Depending on how sensitive you are, it's quite peaceful and quiet at the hotel, we ditn't get disturbed over any partying at night or such. Over all, we didn't have a terrible experience from this hotel, but it wasn't very good either. If you're disabled or have young kids that needs a stroller this might not be the best place for you since the best way to get from the hotel to the beachwalk is by stairs, there pobably is another way around, but I don't know.
If you decide to go out to eat and want to eat anything else than pizza, hamburgers and pasta - Try the georgian restaurant, you go to the beachwalk when coming down from the hotel, to the left and about 300m away. Or the restaurant "Chiflishki han", located right below the hotel on the street. For ATM service we used the one located on the back of hotel admiral, and didn't have any problems. If you go on the beachwalk to the left you will find it there.

Date of stay: July 2023
Trip type: Travelled as a couple
1  Thank eldiablo9109
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 July 2023

Every evening from 8pm until late there was very loud music from the Hotel over the street. It was impossible to have a conversation without shouting whilst sitting on the balcony. In addition the staff at Erma were not service orientated and often rude.

Room tip: Bring earplugs and your own food
Date of stay: July 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Getaway67715934860
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 July 2023

First inpression was very good. But the elevator was a nightmare, it stopped up to 5 times a day. It was horribale. Room was Nice but the Roof in the bathroom was on its way to fall down as well as the shower cabinet. The ac on the room did make a Pool on the floor. Very Nice Washing team. But Nice area and Great location. the hotel needs some work

Date of stay: June 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Karl-oscar S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 August 2022

We have been to this hotel 3 years ago in September and it was ok all in all. Now we were again, but in August. Unfortunately, this time there are more minuses than pluses.
- air conditioning - did not work, I could hear it but it did not cool. There was a mechanic who said it works ...
-on the 4th floor there is a swimming pool and a bar open from 10 am to 10 pm. If you like to sleep in silence at night, run away from this floor. Noises until 2 am.
- hotel service (reception is not helpful, they speak little English)
-restaurant- we had HB. You can eat a lot, you can find something, but the quality of the food is terrible (the dinners are the worst). from about 8.45 at breakfast, crowds have to circle and wait for the table at 10.00, the light of the coffee machines is turned off and they do not let the restaurant, at 10.10 the service comes and says that breakfast is over and that we have to finish and leave (same story with dinner). Very poor and unprofessional
-main pool. a lot of sunbeds, but too few umbrellas, dirty glass that nobody cleans, the lifeguard is there, but he is hidden in the bar and on the phone all day, so do not count on help

We were with a friend who had room X (larger) and got room Z (smaller). These were two different rooms, but the recruitment team together with the manager claimed that it was the same room. After 3 days of fighting, we gave it up, because there was no chance of getting the room we had bought.

Date of stay: August 2022
    • Location
    • Rooms
    • Service
Thank Gosia S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 August 2022

Dirty hotel, the room is so small that we can not open the suitcase on the floor. Terrible bathroom, dirty tiles, dirty shower, no soap, also TINY. The pool area is dirty and untidy as well. Breakfast was a 4/10 with ok food, bad selection. The hotel is close to the beach! Restaurant right beside the hotel, Ego, was a 10/10! Staff does not speak english. Cleaning was bad of course. Only 1 thin sheet on the beds, nasty. Would never visit again!!

Date of stay: August 2022
Trip type: Travelled as a couple
Thank 935tiner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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