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Hilton Garden Inn
Algotels
S$139
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All reviews front desk hilton garden great stay easy access very nice hotel pool and hot tub business convention highway
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Reviewed 14 March 2017 via mobile

Hilton Garden Inns are one of my favorite chains but this location is showing it's age. Time to update the rooms. Update your TVs rather put a note about how slow they are to change channels or turn on.

The dining staff lacked personality and attention to detail. Food was ok but breakfast restocking was slow and often out of items.

The location is great but avoid a room on the highway side, it's very loud.

I'm not sure if the foam bed is old or just low quality but it sags pretty bad during the night.

Internet speed is adequate.

Date of stay: March 2017
Trip type: Travelled on business
1  Thank Nosajtravelstheworld
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this reviewResponded 14 March 2017

Thank you for taking the time to share your experience about your recent stay with us. Your feedback is very important to us as we continually thrive to improve as an organization. I will be sure to address your concerns with the respective departments.
Thank you for staying with us and we look forward to welcoming you back in the near future.

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Reviewed 13 March 2017

Title says it all, but the staff was great. Super helpful and knowledgeable. As well the amenities were plentiful and I had no issues during my stay. I would definitely stay here in the future without a doubt

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Chris B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this reviewResponded 14 March 2017

Thank you Chris for the wonderful feedback. I am glad you enjoyed your stay. It is always a pleasure having the chance to accommodate you. We appreciate your continued loyalty with the Hilton Brand and look forward to welcoming you back in the near future.

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Reviewed 7 March 2017

Basically a quick stop between a late night social event in downtown Toronto, and an early start for home the next day and a desire to avoid a ridiculous price for a downtown TO hotel room. Consequently, a very basic opinion, but representative of what they appear to offer for longer term visitors. Location is excellent, minutes off of the 401, very close to the 401/412 junction. Front desk was efficient and attentive. Room was clean, quiet and beds were comfortable. Based on a stay of approx 6 hours, I was impressed. Didn't use any of the facilities, but seemed to have everything internet, pool, gym, dining. Based on the brief visit, I'd recommend to others, and I would use this hotel again.

Room tip: High floor, opposite side to highway/convention centre (odd numbered rooms)
Date of stay: March 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank Peter S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this reviewResponded 8 March 2017

Thank you so much for staying with us. I am happy to hear you found the facility and the services offered at the hotel to your liking. We really appreciate you choosing to stay with us and look forward to welcoming you back in the near future.

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Reviewed 6 March 2017

Located in right area. Hotel has good accommodations for meetings and meals. Rooms are clean and quiet. Gym is ok. Decent value overall. There I s nothing more to say so I'm not going to make up stuff to meet character limit. This part is irritating.

Date of stay: March 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank B4481EZmarkb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this reviewResponded 8 March 2017

Thank you for taking the time to write a review about your recent stay with us. I am happy to learn you enjoyed your stay and we exceeded your expectations with the facility and accommodation. If there is anything we can do to make your future stay incredible, please feel free to let us know. Thank you for staying with us and we look forward to having the chance of hosting you again very soon!

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Reviewed 5 March 2017

We spent one night here while we were staying in Ajax. We were just looking for a clean and comfortable place to stay the night.

Pros- Very conveniently located off the 401 highway. The staff seemed friendly and the rooms were nice and very clean. The bed was very comfortable and even had a dial that allowed you to control how firm it was. The room was quiet and we had a great night sleep.

Cons- We didn't spend enough time here to really see any of the amenities. We did stay for the brunch the following morning. The food was pretty good and the staff friendly but they seemed a little disorganized.

Summary- We had a very good experience and couldn't have asked for a better place to get a good nights sleep.

Date of stay: March 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
Thank maysis
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
manisha k, Front Office Manager at Hilton Garden Inn Toronto/Ajax, responded to this reviewResponded 8 March 2017

Thank you for staying with us. It was a pleasure having the chance to accommodate you and your family. I am really happy to learn that you had a wonderful stay and we exceeded your expectations with the facility and the services offered at the hotel. We appreciate your business and look forward to welcoming you back in the near future.

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