Right ok this is deffo no 5* hotel, it lacks in all those extras that lean to the 5* rating like waitress service that is consistent, nice cushions on your sun beds and a general good service,
Plastic glasses to drink from(a deffo no no for me), not enough sun beds, worn out towels... the list is endless to downgrade it which is a real shame cose the site is beautiful..if not too large, perhaps splitting it would make the service better???
However the grounds are lovely and worthy of the 5* the service lets it down and its an ok 4*
Rooms ok but a bit dated
Buffet food very varied so will always find something but rarely hot.Waitress sevice is average 20 mins for deliver of drinks.Restaurants are ok but again service variable..you must book 3 weeks before arrival!!!! Very little understanding of the English language. Would I go back ? NO but it is a 4* and does warrant a 4* so fine if you want a nice hol, great for families but not ideal if you want a bit of luxury..its not going to happen here!!!
Its a shame because it has so much potential to be a 5*
I'd love the opportunity to manage this site.More