Another great trip to this amazing hotel.
People moan about this place, but not me, I love it. This is my 5th tie here and the place is beautiful. The grounds are immaculate, the rooms are clean and spacious and the staff are brilliant.
The 2 issues I have are the air conditioning unit in our room was broken, so to switch it off we had to leave the balcony door open slightly (but all rooms are being refurbished, so in the future this won't be an issue). And the little carts could take a while to arrive and be too full at peak times.....but there are worse problems to have.
The service from the staff is great. Barbara on the terrace was amazing, Noemi, Victor and Angel from the restaurant buffet were super every day and the animation team in Coba worked tirelessly every day to make your holiday memorable. Thanks to Rafael, Omar, Alfredo, Eric, Carlos, Lucero, Mario, Enrique and Roman for the daily activities and dancing in the evening.
The beaches are stunning the water is clear and safe and there is so much to keep you occupied during your holiday.
Another year done and I'm already planning my next visit.More
- Free Parking