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All reviews the security guard walking distance beautiful hotel main plaza pools plants noise chichen hammocks mexico garden
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Reviewed 31 August 2020 via mobile

Yareli, Gema, Celeste and Elizabeth in reception were outstanding hosts. I loved the breakfast birthday pancake!
And they prepared the rooftop tub just for us!!!
The grounds and rooms are well kept by Don Habram, Doña Ceo and Flor. just being there evoked relaxation and closeness to nature. What a magical weekend!

Date of stay: August 2020
Trip type: Travelled as a couple
Thank Nangpee12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2020

The hotel is just a few blocks from the main square and Ave de Los Frailes. We stayed for two nights while visiting nearby ruins and cenotes. The food was very good and the cocktails were excellent. I definitely recommended staying here and spending time in Valladolid and the surrounding villages in addition to the usual spots like Chichén Itzá. One thing I would recommend to management: provide foam ear plugs to the guests. There are noisy dogs in the neighborhood and our room was above the kitchen which got a little noisy in the AM. We planned to get up early anyway so it worked out for us.

Date of stay: March 2020
Trip type: Travelled as a couple
1  Thank awinlb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lemuuch, Director de Relaciones Públicas at Le Muuch Hotel, responded to this reviewResponded 3 April 2020

We appreciate your comments, for us they are very valuable, they motivate us to improve our services. We are glad to know that I enjoy our services and facilities. We hope to have you back here at Le Muuch soon.
Best regards!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2020 via mobile

You wouldn't say from the outside. But the inside is beautifully designed and decorated!
The pools and plants bring a nice atmosphere and multiple rooftops and corners where hammocks and cozy chairs are installed!

30-40min drive to Chichen Itza, ask for a breakfast takeaway.
10min walk to city center.
Free car parking around the corner upon availability.

Breakfasts were not our favourites..
Rest was super.

Breakfast

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank Jijejo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lemuuch, recepcion at Le Muuch Hotel, responded to this reviewResponded 24 February 2020

Dear Guest

Thank you for your comment. It is very nice to hear that you had an excellent stay in our hotel and that all
the facilities and services were to your liking thanks to consider coming back to our hotel we are here to serve you the day you like to come back.

Cordial greetings

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 February 2020 via mobile


The design of the hotel is wonderful. I want to nominate the architect and designer for an award. The lobby is welcoming. There is a pool carefully integrated next to the bar. The open air design is stunning. I loved the way the tiles were incorporated into the stairs. There are lots of plants. There are two really nice balconies available with the upper one having a great view of the Iglesia. Breakfast was included with our room and it was nicely prepared and served. The staff was quite youthful, but helpful and friendly.

The disappointments came when we got to our room. We did have a king bed and it was satisfactory. There is virtually no storage space. We had two large appearing closets but only one lonely shelf is available in the first closet and the other closet is occupied by a safe and a small set of hangers allowing perhaps four pieces of clothes to be hung, which then make it difficult to access the safe. The bathroom is another storage nightmare. There is an oversized sink which leaves about 5 inches of space to store your supplies. We never did unpack our bags as there was no place to put anything other than on the floor. It seemed easier to just leave it in the suitcases. Why not add a few shelves to the storage closet and a shelf for placing some supplies in the bathroom? There are only three unused electrical outlets in the room. The shower has a weak water stream and fussy controls for adjusting the water temperature. The air conditioner was a plus, as was the cleverly designed mini patio in the back.

Overall, I would give the hotel an A+ for design in the public spaces, A for staff, a C for function in our room, and a D-for storage space in the room. It is difficult to give an accurate rating with such a difference of scores — 4 would be misleading given the room issues so I will go with three.

Date of stay: February 2020
Trip type: Travelled as a couple
1  Thank MJH161
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lemuuch, recepcion at Le Muuch Hotel, responded to this reviewResponded 24 February 2020

Thank you for your comment. It is very nice to hear that you had an excellent stay in our hotel and we ask you
an apology for the facilities that were not to your liking, we will consider your comments for improvement later, we are here to serve you the day you want to come back.

Cordial greetings

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Reviewed 25 January 2020

This hotel deserves five stars in almost all domains. The rooms are well-appointed and comfortable. Staff were welcoming and helpful, providing maps, directions, and suggestions for restaurants. Breakfast was excellent. A minor complaint was that we decided that rather than go out to dinner we would eat in the hotel. The chef had already left (about 7:30) so the menu was limited. We had two orders of quesadillas (delicious) for six and a round of drinks. The cost was a much as a complete dinner at a moderate restaurant.

Date of stay: January 2020
    • Value
    • Rooms
    • Service
Thank JudithG999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lemuuch, recepcion at Le Muuch Hotel, responded to this reviewResponded 24 February 2020

Dear Guest

Thank you for your comment, both positive and negative. It was a pleasure to have received you and to have enjoyed each of the facilities and services offered at our hotel all comments are highly appreciated to be able to offer you a better service thank you for choosing us again for your next trip we are here to serve you the day you decide to return.

cordial greetings

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