My wife and i stopped here on our way home from a weekend in Builth Wells. Having been spoilt to genuine fine dining this weekend we had expected to have the same experience here. Unfortunately this was not to be the case. Despite the obvious quality ingredients (especially the beef) the meal was let down by being served lukewarm and on cold plates and topped off with a gravy that was obviously from a packet.
maybe this is the reason the afternoon tea was popular.
Staff also need a little customer service training perhaps asking how was your meal rather than trying to upsell the desserts.
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