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“Good Customer Service”
Review of Maroochy Surf Club

Maroochy Surf Club
Ranked #25 of 228 Restaurants in Maroochydore
Price range: US$6 - US$22
Cuisines: Seafood, Australian
More restaurant details
Restaurant details
Good for: View
Dining options: Breakfast, Dinner, After-hours, Reservations
Reviewed 9 July 2018 via mobile

We waited & waited for our meals to arrive, at least 45mins. I eventually queried what had happened to our meal. Appears they had missed our order. The staff member was very apologetic & organised our meals to come out straight away. She also gave us each a complimentary glass of wine. We both had the daily special of fish, chips & salad. Food was very nice.

Thank Sue0130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maroochysurfclub, Manager at Maroochy Surf Club, responded to this reviewResponded 13 July 2018

Hi Sue0130,

Thanks for your review and your comments. My apologies once again about our mistake and we truly appreciate your understanding and you bringing it to our attention immediately so we could rectify the situation.

Hope to see you again soon.

Regards

Graham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7 - 11 of 577 reviews

Reviewed 4 July 2018 via mobile

Very nice view feels like sitting directly at the beach. The kids are able to play in a tiny room...

Thank eddezmaria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maroochysurfclub, Manager at Maroochy Surf Club, responded to this reviewResponded 13 July 2018

Hi eddezmaria,

Thanks for the review. The proximity to the beach is amazing isn’t it. We try to cater to the whole family.

Regards

Graham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

Surf clubs in Queensland are just great value. The position is always right on the beach overlooking to surf, sand and sun.
Food and drinks are great value, service and staff are truly friendly... can’t beat them.
Maroochy Surf Club is no exception, we ordered tempura prawns, beef mushroom pie and plum chilli prawns, all delicious.
Can’t wait to try the next surf club, always sure of a good meal and a smile.

Thank Sulifamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maroochysurfclub, Manager at Maroochy Surf Club, responded to this reviewResponded 23 June 2018

Hi Sulifamily,

Thanks for the review. We’re glad you enjoyed your visit and hope it’s not to long before your next one.

Regards

Graham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

Four of us dined at the surf club whilst in M<anoochydore. Three had fish & chips. The batter was very greasy & the fish (Red Emperior) was tastless. Very dissapointed.

Thank CherieRon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maroochysurfclub, Manager at Maroochy Surf Club, responded to this reviewResponded 20 June 2018

Hi CherieRon,

Thanks for taking the time to review us.

My apologies for your less than satisfactory dining experience.

If you could please email me on graham.d@maroochysurfclub.com.au I would love a chance to try and resolve these grievances.

Regards

Graham

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Reviewed 19 June 2018

Cheap lunch,s and dinners is reasonably priced.
A must to visit and dine. The pokies were not very generous on our visit, but then, if you don't want to lose don't play the pokies. We were not hooked as we played only for fun.

Thank Murray Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maroochysurfclub, Manager at Maroochy Surf Club, responded to this reviewResponded 20 June 2018

Hi Murray Y,

Thanks for the review.

We’re glad you enjoyed your meals and some very sound advice on the Pokies.

See you again soon

Regards

Graham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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