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Homewood Suites by Hilton West Fargo Sanford Medical Center Area
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Reviews (12)
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3 - 8 of 12 reviews
Reviewed 13 March 2018

Awesome staff! Room was large, clean, and well organized. Enjoyed the kitchenette in the room too. Easy to get too, right off of the highway. My wife and I have decided to make this our go-to hotel in the area!

  • Stayed: March 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank walhallaphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristineBoprie, General Manager at Homewood Suites by Hilton West Fargo Sanford Medical Center Area, responded to this reviewResponded 15 March 2018

Dear walhallaphil,
Thank you so much for the review! We are so excited to be your new go-to and can't wait to see you again soon!
Thank you,
Christine Boprie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2018

Front desk service was excellent. They allowed for an early check in which worked well for us. Once we got into the room we found some housekeeping issue, in particular in the bathroom. The wifi worked OK, I though that as Gold Members we were to get high speed, this wasn't provided. The hotel was very busy but there were no issues at night. The breakfast Bar did not have a lot of selections and was not replenished with regularity. Just growing pains.

Stayed: February 2018
Thank don38506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristineBoprie, General Manager at Homewood Suites by Hilton West Fargo Sanford Medical Center Area, responded to this reviewResponded 5 March 2018

Dear don3506,
Thank you for review your recent stay with us. We appreciate your feedback very much. Our breakfast team has used your comments as a training tool to ensure that our guests are well taken care of during this experience. Again thank you for your review and we hope to see you again in the future.
Thank you,
Christine Boprie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2018 via mobile

This place has only been open for about 2 months so maybe give it some time to work on perfecting it.
We wanted a suite close to the pool as we were traveling with our daughter & our 2 very young grandchildren. We got a room on the first floor & it was opposite side of where pool is located. Not a huge deal breaker, but just letting you readers know in case it matters to you. Chilly walk for young kids that are wet from swimming.
We totally forgot to ask if they had rooms with tubs because small children usually don’t do showers well. Unfortunately they don’t so that was a bit of a let down for us. I take credit for the mishap as I should have asked upon calling in but I forgot.
Beds were pretty comfy & the room was quiet from all outside noises so that’s a plus.
Downfalls were, upon checking into our room & opening the curtains to let the sun shine in, we were looking out at the area where other relieve their dogs with the evidence right outside our window. If pet owners don’t pick it up, fortunately that duty falls on Hotel staff but that job was overlooked, GROSS!!! I love dogs & all, but not a fan of owners not picking up after them.
Bathroom was spacious but very chilly. I don’t think there’s heaters in them. In ND you need heat in all room or your buns can freeze!
Breakfast was normal continental foods offered which is fine but was understaffed BIG TIME! Only saw one gal running the show & she was running 10 different directions trying to keep Forks, cups & plates stocked. Guy at from desk trying to help when he could. Coffee was out as we waited patiently for that. Some were not as patient & reverting to using tea instead, but seemed frustrated. People need their coffee in the morning or they can get a bit testy.
Pool area is extremely noisy. There were only 4 kids using the pool when we got there & they were very well behaved but the noise level sounded like there were 50 kids in there. Pool water was nice temp., but hot tub was barely bath water temp. Plus gross hair ball floating around. Double yuk! We mentioned it to gal at from desk but she didn’t seem to care enough to come & look.
There are too many other places in Fargo to stay at if you want a more satisfying experience. This one is not a great choice. Sorry Hilton...you’re slipping up!

Stayed: February 2018, travelled with family
Thank Pamela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristineBoprie, General Manager at Homewood Suites by Hilton West Fargo Sanford Medical Center Area, responded to this reviewResponded 5 March 2018

Dear Pamela,
Thank you for taking the time to review your recent stay with us. We appreciate your feedback and will use to to continuously improve the services we offer. Our team has discussed all of your feedback and all following up on all of your concerns to ensure this issues are taken care. Again thank you for your feedback and we do hope you will give us another try.
Thank you,
Christine Boprie

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Reviewed 30 January 2018

The facility was very nice the room was very clean and almost brand new. Bed sheets were wrinkly need some pressing. Pool was enjoyable but hot tub was not hot. Breakfast was most of the norm but not on time we were in a hurry and were able to eat at the location as it was not set up in a timely fashion

  • Stayed: January 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Homewood Suites by Hilton
Thank melissawZ5681NN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristineBoprie, General Manager at Homewood Suites by Hilton West Fargo Sanford Medical Center Area, responded to this reviewResponded 1 February 2018

Dear melissawZ5681NN,
Thank you for the review! We appreciate your feedback and will use it to continuously improve the services we offer. Our team has taken your comments to work on and improve the services mentioned. We hope to see you again soon!
Thank you,
Christine Boprie

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Reviewed 27 January 2018

I stayed here for 6 nights, and everything was amazing. It’s a brand new facility and everything is in mint condition. The staff was warm, friendly and helpful. The entire facility was very clean. I would highly recommend this hotel to anyone in the area!

  • Stayed: January 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Homewood Suites by Hilton
Thank W8091CCadamg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChristineBoprie, General Manager at Homewood Suites by Hilton West Fargo Sanford Medical Center Area, responded to this reviewResponded 29 January 2018

Dear W8091 CCadamg,
Thank you for the wonderful review! We enjoyed having you as a guest and can't wait for you to come back again!
Thank you,
Christine Boprie

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