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“Beautiful historic hotel!”

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DoubleTree by Hilton The Tudor Arms Hotel
Ranked #12 of 38 Hotels in Cleveland
Certificate of Excellence
Reviewed 20 September 2017

I stay at this location every time I am in Cleveland and it is easily one of my favorite hotels anywhere. The history on the building is amazing and they have kept most of the original decor and woodwork intact. The location of the hotel is exceptionally convenient to walk to either the Cleveland Clinic Medical Center, or University Hospital. Request to stay on a higher floor to get a better view of the surrounding area. The rooms are clean and have hardwood floors. The showers are tiled and a walk in style. Due to the age of the hotel, they bathrooms are smaller than expected, but, adequate and fitting of the architecture. The morning breakfast, and staff, exceeded expectations and the food quality is exceptional. The bar/restaurant offers a full menu as well and the food there is excellent too. (One can't beat their standard cheese pizza!). There were 2 negative feedback issues: 1-There is limited self-park, so, if you arrive late, valet will be required. 2- The last couple of trips, there has been only the right side elevator that was functioning. With the hotel being >10 floors, this can get bothersome.

Room Tip: Request a higher floor for a better view!
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  • Stayed: August 2017, travelled on business
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Thank C O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this reviewResponded 5 October 2017

Thank you for choosing to stay at the Tudor Arms Hotel. It is wonderful to hear you found our Hotel to be very clean and full of history. I am also pleased to make you aware the elevator repairs are complete and I`m happy to read you enjoyed your spacious guest room accommodations and found our staff to be friendly and attentive. Thank you again for your wonderful comments. We hope to see you again soon.

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42 - 46 of 1,397 reviews

Reviewed 18 September 2017

This hotel was extremely nice. The front desk staff was very helpful along with every other team member I encountered. The rooms were decorated nicely and spacious. I was in town for a concert and Uber was readily available and made getting around the city easy. I would definitely recommend and return to this hotel.

  • Stayed: September 2017, travelled solo
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Review collected in partnership with DoubleTree by Hilton
Thank Jenna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this reviewResponded 5 October 2017

Thank you for your kind comments regarding your recent stay. I am pleased to hear you enjoyed your spacious guest room accommodations and found our staff to be friendly and attentive. Thank you again for your wonderful comments. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

As Hilton honors members we look to stay with the Hilton brand when we can.

The DoubleTree by Hilton The Tudor Arms Hotel has a great history & is pretty well located. The staff were friendly & helpful. The rooms large & clean. And there is valet parking available.

We had an issue with the A/C which did take longer than expected to sort out & after a few hours we were offered a new room.


The biggest disappointment was with the breakfast - awful :( Just a poor presentation & offering.

Hopefully they can sort this out & the experience would be more welcoming.

On the whole enjoyed our stay & would stay again.

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank B A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this reviewResponded 5 October 2017

Thank you for choosing to stay with us and for writing a review. Please accept my sincere apologies for failing to meet your expectations with regards your breakfast. Your feedback is very valuable and will certainly be considered as we continue to work to improve our guest experience.
I hope you will provide us with another opportunity to serve you in near future.

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Reviewed 15 September 2017

Lovely rooms, great service and amenities, convenient location. I will definitely stay at the Tudor Arms again. Located near Case Western and the Cleveland Clinic, the rooms have been updated and the staff is very friendly.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Megan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this reviewResponded 5 October 2017

Thank you for choosing to stay at Doubletree by Hilton the Tudor Arms Hotel. I am glad you liked our location and enjoyed your stay. Your comments are being shared with the team and we look forward to your return visit.

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Reviewed 14 September 2017

We chose the location based on its proximity to the Westside Market. We enjoyed the vintage features of the hotel. The rooms are modern and well renovated. The room we had during this visit had some lint on the floor from the last time it was mopped, but at least it was mopped. :) We enjoy the service from the valets (they have only valet parking here due to the proximity of the entrance to the street) to the desk staff and management. We haven't yet eaten at the restaurant but hope to do so at our next visit.

Room Tip: We've had rooms on both the east and west sides of the hotel. No noticeable difference. I could...
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  • Stayed: September 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Mandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Steven P, Front Office Manager at DoubleTree by Hilton The Tudor Arms Hotel, responded to this reviewResponded 15 September 2017

Thank you for sharing your experience! Our staff works hard to exceed guest expectations and it is so rewarding to receive 5 star`s about your most recent stay.

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Additional Information about DoubleTree by Hilton The Tudor Arms Hotel

Address: 10660 Carnegie Ave, Cleveland, OH 44106-3019
Phone Number:
Region: United States > Ohio > Cleveland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Cleveland
#7 Business Hotel in Cleveland
#10 Romantic Hotel in Cleveland
Price Range: $145 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton The Tudor Arms Hotel 3.5*
Number of rooms: 137
Official Description (provided by the hotel):
The DoubleTree by Hilton - The Tudor Arms Hotel is conveniently located in the center of Cleveland's East Side Cultural District and offers close proximity to the Cleveland Clinic and University Hospital. Begin each day with our delicious DoubleTree buffet or enjoy lunch or an evening meal at The Canopy Grille Restaurant. ... more   less 
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Also Known As:
DoubleTree By Hilton The Tudor Arms Hotel Cleveland, Ohio

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