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“Nice family hotel with seaview in a calm location”
Review of Cretan Garden

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Cretan Garden
Ranked #14 of 30 Hersonissos B&B and Inns
Reviewed 13 September 2016 via mobile

We arrived at the hotel at around 11 am and we were not greated very well, no smile, no welcome, we felt like intruders because our plane arrived earlier than 14, their check-in time. Moving past the first impression, which was very bad, the hotel has nice ammenities: a nice pool where we could always find a chair and umbrella, a nice terrace with a bar. The room is simple, we had one facing the sea, which I recommend. Staying on the balcony was one of our favourite times. The bathroom is very small and basic, the toilet kept running all the time, we reported this but they couldn't fix it. The water was cold during mornings and after 20, so shower between these times if you want hot or warm water. Not many toiletries provided, towels changed every 2 days and 2 tiny soaps so bring your own. The bed was very hard, it was difficult to sleep the first couple of nights before we got used to it. There was a fridge in the room, a very old one, which made a lot of noise when it started to cool off, which was every other 5 min, so during the nights we could hear it. It wasn't very hot during the nights as it was September so we didn't need air cond but if you do need it it costs 50euro per week. There is a tv in the room but all the 20 channels are in Greek so we didn't use it much. There were also ants in the room, which were attracted by our clothes so we had to fight them off. The halfboard meals are good, the breakfast is the same, they change the sweets (which are good) but plentiful. The yogurt was good but I would recommend more fruits. The breakfast time is between 8-9.30 so we couldn't sleep in late but it gave us plenty of time to make use of the day afterwards. The dinner has around 5 courses and salads, different meals every day, and there is something for everyone's taste. The drinks are not included at dinner, so you'll have to pay for that as well. We also had lunch there, they serve snacks, pizza, salads. The beach is 5 min away but it's not a very nice one, it's very small and full of algae. If you want a nice one you'll need to walk around 30 min on the shore or rent a car, there are plenty of nice beaches in Crete, but they aren't in walking distance. The wi-fi is free of charge and you'll have a decent signal at the pool and restaurant, not in your room. Another useful tip, have cash around, they do not have credit cards and you cannot pay with one almost anywhere in Crete. All in all, we had a nice, relaxing time, we visited a bit the sorroundings and stayed at the pool so we were content but the hotel is maximum 3 stars and it shows.

Stayed: September 2016, travelled as a couple
1  Thank Teodora B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 149 reviews

Reviewed 1 September 2016 via mobile

We love this place. We came for our honeymoon and that hotel is very nice. Very clean inside and outside. Owners have two hotels and have international experience with services. Owners are very friendly. We came at 2:30am to reception because bus technical problem. Stuff in there made us a late dinner! It was nice.

Rooms are simple but clean.
I recommend not to use heavy blankets, because usually hotels not washing them so often as normal blankets.

Food is very good, sweets are awesome and home made.

We definitelly come back again next year.

Stayed: September 2016, travelled as a couple
1  Thank Lukas N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2016

I got back yesterday from Cretan gardens. There were 2 negatives. One was the shower was not powerful and one of the cleaners put the shower head down which I did not like and also the beds were not comptorbale. Tony at the bar was excellent and wore 2 socks over his ears. Whenever one of my favourite songs came on he turned it up louder.

Room Tip: Ask for a room opposite the pool.
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  • Stayed: July 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank Fran R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2016

After some confusion with tripadvisor/booking.com reservations (see my review of Aldemar Cretan Village), we ended up here and could not have been happier. I think this is the place I intended to book. This is a small property that is family owned and run. They will make you feel like family. The owner picked us up in her personal vehicle when we had ended up at the wrong hotel. The rooms are basic but immaculate. And when you have your own balcony overlooking the pool and the sea, what more do you need? The pool is lovely and spacious. The bar and dining areas (both indoor and outdoor) are delightful. But the food is the best part. Yes the price includes breakfast and dinner which have many selections and often use local homegrown food. The beach is about a 5 minute walk. If you are missing anything (in our case an umbrella), just ask at the office as they have all sorts of items. The staff really make this place special. They are Greek and American so English is not a problem. The price and service cannot be beat. Simply put, go here!

Room Tip: get a room with a sea view
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  • Stayed: June 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Janice S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2016

I like this place becuase its not in the middle of the noise, its on top of the hill, only about 300-400 meters away from the beach. Its not the best place for people who want to be all day on the beach and who want to have everything in the next 20-30 meters... But if you are looking for a good hotel with nice view, friendly staff, good food you can give it a go.
The owners are very friendly and are always there to help you if there is something you want to change.
Keep up the good work

Stayed: June 2016
1  Thank Denis H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cretan Garden

Address: Hersonissos, Crete 5433, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Free Parking Swimming Pool
Hotel Style:
Ranked #14 of 30 B&Bs / Inns in Hersonissos
Price Range: $62 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cretan Garden 3*
Number of rooms: 37
Also Known As:
Cretan Garden Hotel Chersonisos
Cretan Garden Crete, Greece

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