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“Fabulous setting shame about the bed.”
Review of Staffield Hall

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Staffield Hall
Ranked #1 of 1 Hotels in Kirkoswald
Certificate of Excellence
Reviewed 15 July 2017

I booked a weekend break at Staffield Hall, advertised as a luxuary stay. We were in the Butlers loft which was find except rather gloomy beacuse the windows were too high to see through when sat down. The apartment was cold and there was not heat in the storage radiators so I was glad to find a portable heater in the wardrobe. We ended up using this the whole time as we couldn't adjust the storage radiators to come on when we wanted. Who wants to spend their weekend trying to figure out the heating?
Another niggle was the fridge door which wouldn't stay shut and the can opener was shot. The worst thing was the bed. The mattress was rock hard and when I investigated it found it to be a cheap mattress that was often on offer because it had such bad reviews. The reviews indicated that it was very uncomfortable. This was such a pity as it spoiled our stay.
The setting of the hall was lovely and is worth spending some time there. There were also several thigs to do and see and the area; We enjoyed Long Meg and her daughters, The Settle to Carlisle line and the road to Alston. Most of all i enjoyed quiet time in the garden sketching the lovely surroundings.
Despite warnings we had no trouble with the wi-fi and got an acceptable mobile signal in the car park. So for the sake of a few pounds what could have been a excelent review was just average.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank richmeard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wolfenmill, Owner at Staffield Hall, responded to this reviewResponded 16 July 2017

Hi, Thank you for your feedback. So sorry the mattess was not to your personal preference. Its a difficult call, we have had guests ask how they can get a matress the same, but there we are then.
I'll have the can opener changed now we know. Good feedback is important to us so we can improve and maintain our standards.
The week you stayed had turned chilly after a blisteringly hot week (for England) we would not have expected though that the main heating for the apartment to have been required. Had you mentioned your problems turning it on we would have been happy to explain the controls. Had we known of your difficulty we would have offered more convectors if you felt you needed these.
The area is super and its great you appreciate this. Thanks for staying with us. Regards.

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5 - 9 of 146 reviews

Reviewed 13 July 2017

Visited staffield hall with family. We stayed in Manor Hall a 3 Bedroom apartment on the ground floor. On arrival was really impressed with the location lovely rolling countryside all around. The apartment was excellent. We had so much room 3 double bedrooms all with their own bathrooms. The lounge and dining room were spacious and with an elderly mother and a disabled husband everything on the one level was ideal. The views from all the windows were great but especially from the lounge. Everything was very clean and of a very good standard. I would highly recommend.

  • Stayed: July 2017, travelled with family
    • Location
    • Rooms
Thank dianebrown26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wolfenmill, Owner at Staffield Hall, responded to this reviewResponded 14 July 2017

Tremendous views from Manor Hall, what must it have been like in the old days? The Hall sitting with its extensive park land. We are very pleased that you enjoyed your stay. Thank you for taking your break at Staffield Hall.

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Reviewed 12 July 2017

Wow, I can't rave about this place enough, it is absolutely beautiful, the write up on the website certainly wasn't exaggerating, we stayed in Butlers Loft for 4 nights, there was a welcome tray with tea, coffee, biscuits, milk in the fridge and a lovely box of Maltesers waiting for us. There is nothing that's been forgotten here at all, it's like being at home, there was everything you could ever want, everything was of a high standard too. It was so peaceful that it felt like we were the only people staying there. It's a good base for getting to plenty of places, there are loads of leaflets on the landing for places to visit. As you walk in there are DVDs, books and games to borrow if you require them. I have probably forgotten loads of other things to mention but all in all I would recommend Staffield Hall.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank sparkles61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wolfenmill, Owner at Staffield Hall, responded to this reviewResponded 13 July 2017

Wow, this has really made my day. My small but dedicated team will be so pleased that thier work is so appreciated. Thank you for sharing your happy experiences with us.

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Reviewed 11 July 2017

Stayed in the Garden of Eden Suite, excellent facilities , slightly small Bedroom, but very comfortable . Very well kept and clean, a really impressive building. A nice walk into Kirkoswald ,and can recommend the fetherston arms

  • Stayed: July 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Peter1961S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wolfenmill, Owner at Staffield Hall, responded to this reviewResponded 23 August 2017

Lovely walks, lovely countryside and welcoming inns at Kirkoswald too, very pleased to hear you enjoyed your stay. These positive reviews help keep us motivated and my team are rewarded for the unseen hard work they contribute. Thanks for taking the time to express your views. Regards Michael

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Reviewed 11 June 2017 via mobile

What a beautiful building in such a wonderful landscape.

Apartment was clean and tidy upon arrival, and after a 4 hour drive from Northampton the coffee sachets and milk in the fridge were extremely appreciated.

This holiday was a birthday retreat for my wife and as we are a young family, a self catering holiday is a safe bet. We like a not of luxury so, decided on Staffield Hall.

And my word we were not disappointed. The building itself if beautiful Victorian stone built hall. The entrance is grand and leads to the great hall where you are greated by a grand stair case and the service bells lined up neatly on the wall.

Up the stairs and to the right is the lady tower, our home for the week. A small but we'll equipped kitchen. A we'll laid out front room. And a lush double bed in the bedroom. The bathroom has a spar bath witch was we'll needed after some long walks around the lakes.

Would definitely recommend and shall return.

Stayed: June 2017, travelled with family
Thank Steven T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wolfenmill, Owner at Staffield Hall, responded to this reviewResponded 14 June 2017

We look forward wo welcoming you back to Staffield Hall so very pleased to hear you enjoyed your stay. Thank you for choosing to spend time in our venue. regards M.

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Additional Information about Staffield Hall

Address: Staffield Hall Penrith, Kirkoswald CA10 1EU, England
Region: United Kingdom > England > Cumbria > Lake District > Eden District > Kirkoswald
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Spa Suites
Hotel Style:
Ranked #1 of 1 Hotels in Kirkoswald
Price Range: $114 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Staffield Hall 5*
Number of rooms: 8
Official Description (provided by the hotel):
Staffield Hall is located in the Eden Valley in Cumbria just outside the boundary of the Lake District National Park. We have easy access to the M6 motorway and to the north Lakes of the LAke district.Staffield hall was completely refurbished in 2006 to provide eight 5 beautiful apartments which are graded 5 stars by Visit Britain.The apartments are designed to mix the traditional features of a yester year with contempory and modern comfort and style. ... more   less 
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Also Known As:
Staffield Hall Kirkoswald
Staffield Hall Hotel Kirkoswald

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