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Reviews (436)
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73 - 78 of 436 reviews
Reviewed 14 August 2017

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 12 August 2017 via mobile

This hotel is literally within walking distance of Lakeside which is really convenient.
The building itself is interesting and in two parts. The main part, and an annex. We stayed in the main building.

We were greeted by two very friendly receptionists who happily changed our room allocation as my partner is on crutches and the building does not have a lift.

The room was as you would expect from a premier inn. Clean, tidy and well maintained. It's disappointing the hotel does not have air-conditioning but The staff are brilliant at making the best of this as the bed had a sheet instead of a duvet, the window was open, and a large fan is in the room.

Overall, a lovely hotel with friendly staff and definitely somewhere we would stay again.

Stayed: August 2017, travelled as a couple
Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

We arrived at thurock east 2 hours early due to having a 200 mile drive to get here as we were cruising from Tilbury the following day. The receptionist checked to see if our room was ready which at the time it wasn't, no problem as were were early, however she then went out of her way to find us a room which was ready so we could check in straight away and go to our room which was brilliant. As always with premier inn the rooms are a good size, the beds are comfy and they are always spotless. We were informed there was no air con but we had a fan which was so effective I actually woke up a tad chilly haha. We booked the meal deal as it is good value for 2 main meals 2 drinks and breakfast the next morning, however we must have gone in at a bad time as it was chaos. I queued for about 15 minutes with one lovely lady serving food and drink customers. She was doing her very best to be effective as possible, but then (I believe it was the manager came behind the bar and served a man who had gone to the bar and had been there literally 10 seconds and served him, when I asked if there was 2 separate queues she responded "oh I saw him first" I said we'll I've been here for about 15 minutes. She didn't seem bothered and then went outside after serving maybe 2 more people. The food is good and when it settled down the service is good , but first impressions weren't great. We slept well in the hotel and went to get breakfast, the lady in the pub during breakfast was the same lady who was on the previous night and was trying her very best to keep order and she was a star at breakfast also. Very attentive and very friendly also very good at her job. She made a potentially damaging first impression and turned it around. Top marks for her. Overall a good stay at thurock east and we were relaxed ready to start our holiday the next day.

Stayed: August 2017, travelled as a couple
Thank steelpanther73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2017

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 31 July 2017 via mobile

Myself and fiancé have stayed at this premier inn around 5 times now and every time we have been very happy .
This is a premier inn so not 5 star luxury but it's immaculate clean every single time the receptionist are very friendly and happy to help , Breakfast are great with very good selection .
We will continue to stay here on our trips to lakeside !!

Stayed: July 2017, travelled as a couple
Thank joanne r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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