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Premier Inn Thurrock East Hotel
Ranked #1 of 3 Hotels in West Thurrock
Certificate of Excellence
Reviewed 4 September 2017

Just stayed at this hotel en route to Tilbury.Booked it for a bargain price.It is typical of Premier inns .
The room was spacious clean and comfortable.
As previously stated this hotel does not have air con but an alternative to the duvet was provided as was a fan and in practise I had no problem
Staff were very friendly and helpful
I ate at the adjoining Beefeater.The food is just about acceptable but the staff were very friendly in particular a helpful waitress.Unfortunately I did not catch her name but she had a short blond hairstyle.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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25 - 29 of 389 reviews

Reviewed 1 September 2017

Room Was Clean and comfortable the customer service was brilliant my wife left her phone in the bedroom on departure it was mailed back the next day cant praise them enough the location was ideal both for Lakeside and for Bluewater as well as the M25 I will definitely be staying there again on my next visit to this area

Room Tip: no lift so if disabled a ground floor room essential
See more room tips
  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank taffm2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2017

  • Stayed: August 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank X6902QRchristineb
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 12 August 2017 via mobile

This hotel is literally within walking distance of Lakeside which is really convenient.
The building itself is interesting and in two parts. The main part, and an annex. We stayed in the main building.

We were greeted by two very friendly receptionists who happily changed our room allocation as my partner is on crutches and the building does not have a lift.

The room was as you would expect from a premier inn. Clean, tidy and well maintained. It's disappointing the hotel does not have air-conditioning but The staff are brilliant at making the best of this as the bed had a sheet instead of a duvet, the window was open, and a large fan is in the room.

Overall, a lovely hotel with friendly staff and definitely somewhere we would stay again.

Stayed: August 2017, travelled as a couple
Thank James N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2017 via mobile

We arrived at thurock east 2 hours early due to having a 200 mile drive to get here as we were cruising from Tilbury the following day. The receptionist checked to see if our room was ready which at the time it wasn't, no problem as were were early, however she then went out of her way to find us a room which was ready so we could check in straight away and go to our room which was brilliant. As always with premier inn the rooms are a good size, the beds are comfy and they are always spotless. We were informed there was no air con but we had a fan which was so effective I actually woke up a tad chilly haha. We booked the meal deal as it is good value for 2 main meals 2 drinks and breakfast the next morning, however we must have gone in at a bad time as it was chaos. I queued for about 15 minutes with one lovely lady serving food and drink customers. She was doing her very best to be effective as possible, but then (I believe it was the manager came behind the bar and served a man who had gone to the bar and had been there literally 10 seconds and served him, when I asked if there was 2 separate queues she responded "oh I saw him first" I said we'll I've been here for about 15 minutes. She didn't seem bothered and then went outside after serving maybe 2 more people. The food is good and when it settled down the service is good , but first impressions weren't great. We slept well in the hotel and went to get breakfast, the lady in the pub during breakfast was the same lady who was on the previous night and was trying her very best to keep order and she was a star at breakfast also. Very attentive and very friendly also very good at her job. She made a potentially damaging first impression and turned it around. Top marks for her. Overall a good stay at thurock east and we were relaxed ready to start our holiday the next day.

Stayed: August 2017, travelled as a couple
Thank steelpanther73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Thurrock East Hotel

Address: Fleming Road Unicorn Estate | Chafford Hundred, West Thurrock, Thurrock RM16 6YJ, England
Region: United Kingdom > England > Essex > Thurrock > West Thurrock
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in West Thurrock
Price Range: $79 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Thurrock East Hotel 3*
Number of rooms: 83
Official Description (provided by the hotel):
Within walking distance of intu Lakeside Shopping Centre and 15 minutes by train to Grays town centre ... more   less 
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Also Known As:
Premier Inn Thurrock East Hotel West Thurrock
Premier Inn West Thurrock

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