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Premier Inn Thurrock East Hotel
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Reviews (421)
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12 - 17 of 421 reviews
A TripAdvisor Member
11
Reviewed 12 March 2018

Don't stay here if you require an early breakfast. Its just not going to happen, unless you want to eat out of a washed out ice cream pot, and don't expect a fresh coffee to start the day. Food in the restaurant was rubbish, but there is a Harvester 10 minutes walk away!

  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Premier Inn Team at Premier Inn Thurrock East Hotel, responded to this reviewResponded 3 weeks ago

Hello there,

I'm very disappointed to hear of the issues you experienced with breakfast. This certainly isn't what we'd expect for our guests nor is it our usual standard.

Rest assured, I will pass all comments over to the hotels/restaurants management team for them to have a further look. We wouldn't want a repeat of these issues so thank you for bringing this to our attention.

Please accept our apologies for the experience you had.

Ricky

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

Lovely room and extremely clean. Slept well and the staff were helpful and speedy on check in. Not excessively expensive and parking is good. Bathroom clean and modern and I can 100% recommend this hotel.

Stayed: March 2018, travelled on business
Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2018

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 14 February 2018

The main double bed is so comfy I slept brilliantly but the single extra bed in the room wasn't so great.. my friend said it was very hard and lumpy and she didn't sleep very well. The reception staff were fab

  • Stayed: February 2018, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with premierinn.com
Thank donnamarston3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2018

The hotel and rooms very clean. All staff very friendly (from cleaners up to reception staff) very helpful pointing out how to get to places where to eat. Greetings from staff every time they meet you. This proved to to the best Premier Inn we have stayed in to date!

Room Tip: rooms upstairs give more light but be aware no lifts in this hotel
  • Stayed: February 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank Eddie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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