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All reviews high street watercress line car park pleasant stay real ale full english railway
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2 - 7 of 607 reviews
Reviewed 29 October 2020

Friendly service, lovely food. An enjoyable lunch in these difficult times.
Very careful about the virus. Menu options gave good value choices. Good social distancing. Will go back. best to book as gets busy.
Ria, our waitress, was vry attentive.

Date of stay: October 2020
    • Value
    • Service
Thank John_Crook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greene King, Marketing at Swan Hotel, responded to this reviewResponded 30 October 2020

Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2020 via mobile

Stayed here one night having been on the ale train on the Midhants railway with family. Although it took a while to check in, we had a large, comfortable room and the help yourself breakfast was tasty with plenty of choice.

Date of stay: March 2020
Trip type: Travelled with family
Thank PotteringAround19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greene King, Owner at Swan Hotel, responded to this reviewResponded 14 October 2020

Thanks for your positive review.

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Reviewed 6 October 2020

We were very impressed with The Swan Hotel staff and management of the keep safec rules. Also all the staff were very efficient friendly and helpful. A truly good. experiance. The ambiance also was hood. Definately going back.

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank Bluesy8685
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greene King, Owner at Swan Hotel, responded to this reviewResponded 7 October 2020

Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2020

We had a very pleasant stay at this beautiful old hotel. The manager, Carl, was welcoming and helpful. He personally escorted my husband to the car park as the normal route had a road closure. The meal we had was very nice and I can personally recommend the Cod and chips. The batter was so light and crispy and very tasty. Our server in the evening, Kristina, went the extra mile helping my husband to log on to the wifi, plus helping him to remove a password he had added to his mobile in error.
Our breakfast server (who's name I don't have) was very concerned that my husband should have a decent breakfast and gave him an extra box of cereal (to keep his strength up)..
All in all, we had a very pleasant experience and lots of fun with the staff. We will happily come back the next time we visit.

Date of stay: September 2020
    • Value
    • Cleanliness
    • Service
1  Thank MrsChris1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greene King, Owner at Swan Hotel, responded to this reviewResponded 24 September 2020

Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team. If you ever need anything else from the team, please feel free to give us a call or stop by. Have an awesome day!

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Reviewed 5 September 2020

Great welcome, Kerry the receptionist was especially helpful when I rang to enquire about vacancies and on arrival. All the staff were friendly and helpful. Lovely clean room with all facilities and very good evening meal and big breakfast. I would recommend this hotel and would certainly visit again if in the vicinity.

Date of stay: September 2020
1  Thank NinaGeoffandDenise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greene King, Owner at Swan Hotel, responded to this reviewResponded 6 September 2020

Thanks for taking the time to let us know how we did. Lovely to read your comments about your experience, I'll make sure to pass them on to the rest of the team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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