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Reviewed 5 August 2021

Michael at the bar was very helpful to myself and a colleague in terms of the local area and how we can watch the football properly. Hotel clean, food nice... decent area for the expo and car park was ok.

Date of stay: July 2021
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank JamesK2603
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert Head, General Manager at Holiday Inn Farnborough, an IHG hotel, responded to this reviewResponded 6 August 2021

Dear JamesK2603,

Thank you for taking the time to leave us some great feedback, we truly appreciate this.
I am glad to hear Michael made such an impact, I'll be sure to pass on your kind words - he is an absolute star!

Kind Regards,
Robert Head
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2021

The hotel was lovely and clean, and in a perfect location for the exhibition centre and only a few minutes walk from the town. In particular Michael (from the bar/restaurant) was very friendly and helpful.

Date of stay: July 2021
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank jackcB8298SZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert Head, General Manager at Holiday Inn Farnborough, an IHG hotel, responded to this reviewResponded 6 August 2021

Dear jackcB8298SZ,

Thank you so much for leaving us some great feedback, we truly appreciate the time you have taken to do so.
I am delighted to hear yet another priase of Michael, I will assure your kind words are passed on.

We hope to re-welcome you soon,

Kind Regards,
Robert Head
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2021

Stayed here as a base for a visit to Legoland - what a great hotel with lots of parking. We had a great family room which was marked as an Executive Room (with the sofa being converted to an additional bed).

We also had breakfast for the two mornings and, while it was busy, the staff were very well versed in managing the demand and tables were available quickly. The offering for the breakfast itself was good and was continually re-stocked.

Date of stay: July 2021
Thank PBarryUK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert Head, General Manager at Holiday Inn Farnborough, an IHG hotel, responded to this reviewResponded 2 August 2021

Dear PBarryUK,

Thank you so much for your great 5* review, really pleased your stay with us was so positive during your visit to LEGOLAND.

The team will be over the moon to hear how they impressed you and got it right for your trip away.

Hope we can welcome you back again soon.

Kind regards

Robert Head
General Manager

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Reviewed 27 July 2021

I have stayed in the holiday inn since last September the whole service has been fantastic I’ve got to know a couple of the staff over the time which have been very helpful and one in particular is Chelsea who has been fantastic Chelsea has helped me out with a lot of things over the time I’ve been here with my stays. Very professional and polite in her job role.

Date of stay: July 2021
Trip type: Travelled on business
Thank Dean G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert Head, General Manager at Holiday Inn Farnborough, an IHG hotel, responded to this reviewResponded 27 July 2021

Dear Dean G,

Thank you for taking the time to leave us such fantastic feedback, we have enjoyed having you with us weekly.
I will assure your kind words are passed over to Chelsie, I am delighted to hear shes making such an impact.

We look forward to seeing you soon,

Kind Regards,
Robert Head
General Manager

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Reviewed 27 July 2021

Great Girl on reception Chelsea. Been staying here for 3 weeks and she has been nothing but helpful and attentive, will go out of her way to keep me and my colleagues happy.
Could not fault this woman at all.

Date of stay: July 2021
Trip type: Travelled on business
Thank stevenpY9460IR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Robert Head, General Manager at Holiday Inn Farnborough, an IHG hotel, responded to this reviewResponded 27 July 2021

Dear stevenpY9450IR,

Thank you so much for taking the time to leave us some great feedback, Chelsie will be thrilled to know
that she is making such a difference to your stay - she is an absolute star!

Kind Regards,
Robert Head
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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