Really nice, clean and new hotel, free parking on a busy high street and friendly, attentive staff. Breakfast was nice, only downside was that the bar was limited, but there is a weatherspoons across the road and several restaurants within 5 minutes walking distance. I stayed to attend a conference at Farnborough.More
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What a fantastic little hotel this is, stuck right in the middle of Fleet town centre.
Amazing staff who welcomed me with open arms and big smiles.
The check in was over quickly and was in my room within 5 mins.
My room was spacious, fresh and nicely decorated.
I slept really well in the comfortable bed, loads of pillows. The room had a kettle for a cheeky cuppa tea.
The breakfast was great for free, porridge pot, croissants, toast, fry up if you desired one.
Honestly one of the best hotel experiences I have had.
I would definitely go back and stay again.
Dear dansims010682
Thank you for your kind feedback. We are delighted to see that you enjoyed your stay with us and we are looking forward to welcome you again soon in our hotel.
Best wishes
Absolutely brilliant on every level, especially Robert Dinu the GM and reception staff Ali.
Mom for young son on first business hotel stay after being poorly on a training course being held at the BMW training academy.
Made me feel comfortable and my son cared for.
Dear U6894ZGdonnat
Thank you for lovely feedback. I will pass your compliments to our team.
We are looking forward to welcome you in our hotel.
Best wishes
We were given a friendly welcome in this newly built hotel with stylish tasteful decor. The accommodation was relaxing and comfortable with a wonderful bed and choice of pillows. Breakfast provided a very good selection of high quality food with the waitress was helpful, professional and friendly. Recommended!
Dear Pas22
Thank you for your feedback . I am delighted to see that you enjoyed your stay with us.
We are looking forward to welcome you again soon in our hotel.
Best wishes
Bartek Czopek
Myself and my husband often stay with Holiday Inn when we are away on business and require a hotel that is situated in a convenient location.
However, this was our first stay with the newly opened Holiday Inn Express in Fleet and I am blown away with the exceptional service that we received from the moment we walked in to check-in to the moment we left.
Every single member of staff took the time to greet us, ask us how our stay was going and offered assistance should we need it.
One of the things that immediately caught my attention, was the friendly gentleman who welcomed us on our first night. After mentioning my hearing-loss, he quickly checked with me my exact requirements to ensure I felt relaxed.
This was later reinforced by the General Manager Robert who kindly provided access to their wonderful meeting room, enabling both my husband and I to work in a quite space.
Robert was friendly, professional and helpful.
Every single member of staff from the cleaners and waitresses to the reception staff and management made us feel welcomed.
Customer service really can make or break a stay and the Holiday Inn Express Fleet made me feel sad to leave.
In addiiton to the excellent service that we received, I must compliment the attention to detail from the cleaners, the rooms were immaculate, the reception lobby smelt clean, every single item sparkled and the cleaners are a credit to this establishment.
I highly recommend staying here and you must try the Mozzarella dippers with mango. It was delicious.
A huge thank you to Robert and your team.
We look forward to staying with you again soon in the near future.
all of the staff present were absolutely delightful. The girls at breakfast were very polite and friendly. The duty manager and receptionist were very helpful through out my stay.
Overall a great experience.
Dear comradea2023,
Thank you for choosing to stay in our hotel on you last trip to Fleet.
As the hotel manager, It is a pleasure to see that you had a pleasant stay in our hotel and that our team was up to your expectations , I will pass on your feedback to the breakfast girls who are going out of their way on each shift just to make sure that our guests have a memorable stay and also to the managers on duty who sometimes don’t realise how important their role is in ensuring a smooth operation throughout each shift
I am very grateful to your kind words and hopefully will be able to accommodate you again in our brand-new property , our doors are always open, please don’t forget to call us direct for the best rates
Best Wishes
Robert D
