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“This was a truly ghastly place to stay.”
Review of Palm Court Hotel

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Palm Court Hotel
Ranked #12 of 12 Hotels in Margate
Reviewed 9 August 2017

This was a truly ghastly place to stay. The room we stayed in – no. 7 – was at the top of six flights of steep, narrow stairs. I could have put up with the 1970s décor, the musty smell and the cluttered grimness of the furniture, however, if the place had been functional, but this was not the case.

In the bathroom, the water pressure of the shower was very low, and as soon as the shower head was above knee height the hot water disappeared. This meant that it was impossible to shower and wash hair. In contrast, the hot water in the basin was scalding hot.

In the bedroom, the mattresses were thin and old; the tiny, ancient TV and a wall light didn’t work, and the kettle flex was too short, so we had to put it on the floor to boil water. We would have had better facilities if we had camped out! I rang the manager to complain, but she reacted at first as if this was all news to her, and then became annoyed.

In the interests of fairness,this was not a dirty hotel.

The following day we were given a mediocre breakfast with stale cereals. The facilities were absolutely unacceptable, but the manager refused to give a discount and walked away while we were speaking to her. In addition to all this, there is a ‘spa and sauna’ sign on the front door of the hotel, but they offer neither. And we paid £80 for the privilege of staying in this hovel!

Room Tip: I wouldn't recommend a stay here.
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  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Vally G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 5 of 31 reviews

Reviewed 14 June 2017

Decided at the last minute to find a hotel in this traditional old seaside town.
This was one of only a few places available. On arrival we were delighted to find a the hotel located in lovely spot overlooking the sea but sadly that's about it. The owners were pleasant, rooms clean 'ish Bathroom miniscule, shower stuttered and unpredictable and our room was up loads of tight stairs.
If we were paying around £40 -£50 per night that would have been a little more palatable but £75 offered poor value.
That said there are far worse hotels and this was not a disaster by any means. Normally you could say you get what you pay for but on this occasion not so

  • Stayed: May 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank margatekid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2017 via mobile

I never do reviews, but feel the need to save people their well earned money ... overpriced...... booked before reading reviews ... I would rather of slept on the beach ....miss mash furniture.... never bothered with breakfast after reading reviews

Stayed: June 2017, travelled as a couple
2  Thank maureena69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2017

I booked a room with booking .com, I was in margate and decided to stay over and travel home next day as I wasn't feeling well so asked them to book a hotel room for me and my daughter.OMG , it wasn't a hotel it was a very poor b&b. Very small room both bathroom and main door couldn't fully open because they hit on the bed. The furniture was so old and there was a chair in front of the wardrobe so couldn't open it because there was nowhere to move the chair to . The beds was so uncomfortable and creaked every time one of us moved and the quilts were so thin and the room freezing cold , the bed linen wasn't exactly dirty but grey from so much wear and only one thin pillow each so we put our clothes and coats under them to make it more bearable,so we didn't get any sleep at all. One bed kept dipping at the bottom end and when we looked there was a whole in the floorboard under the carpet.
There was a TV but it was on a very dodgy shelf with wires dangling near the bottom of the bed so we turned the electric of just in case . The whole room looked really tired and shabby with very old dusty lamp shades .
I've no idea what the dining room or breakfast was like We didn't stay long enough to find out , we was so cold we found a taxi to take us to the Brewers fare pub to have a hot drink and get warm before travelling home .
What made us laught was booking .com sale staff told me it had a 4.5 rating from past guessed. ABSOLUTELY NO WAY I would give it a 0.5 for putting a roof over our heads for the night .

Room Tip: Do not book a room
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  • Stayed: March 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank SandraT1501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2016

well where do i start my room was booked by our leader, so had no idea what i was walking in too on arrival we were in formed the jacuzzi was out of bounds! so the room so ran down and certain things probably up to standard (a 2 gang socket attached to a cabinet) a shower that you struggled to get wet in because of the lack of pressure and being a non thermostatic shower was either cold or freezing. it was a twin room but one of the beds was more like a camp bed not good for £90 so after failing to stay out all night and finally accepting defeat i was kept awake by the endless people bonking in a rickety bed and bedrooms with walls paper thin, also found someone else's socks and pants in the room so no a good experience could probably do with trading standards visit

  • Stayed: July 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
6  Thank Scott S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palm Court Hotel

Address: 31 Eastern Esplanade, Margate CT9 2HL, England
Region: United Kingdom > England > Kent > Isle of Thanet > Margate
Amenities:
Restaurant
Hotel Style:
Ranked #12 of 12 Hotels in Margate
Hotel Class:2 star — Palm Court Hotel 2*
Number of rooms: 10

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