My husband treated me to tickets to the Bell Hotel's Murder mystery evening. Started off as a bit of a disaster. We weren't on the seating plan even though we had tickets, then a staff member realised that our surname had been completely changed. The vegetarian option that had been requested for me they knew nothing about even though we had an email confirming it so I was presented with an alternative starter which would have been fine if it was proper soup. Was obviously a packet that they'd made up. No bread with it or even a spoon. Had to use my dessert spoon. Rest of the food was lovely and the theatre group were wonderful. I really enjoyed the evening in the end but The Bell needs to address the things that went wrong as I'm not sure I want to go back again. This was my first vist and it has put me off. Husband will be emailing a complaint.