I visit regularly and love the great choice of cakes, pastries and the coffee is always nice an hot. Great that you allow dogs too.
My only wish is that it wasn't so hot and you had better extraction. Sometimes it gets eye watering smokey from the kitchen and you leave smelling of cooking. My biggest 'but' is seeing staff using the toaster which is teetering on a shelf which is not only too small, that the toaster is hanging off the edge, but it's above head height. But don't worry, I'm sure the cable which is stretched tightly from the plug is holding it in place. The scariest thing is watching the staff blindly fumbling about above their head, trying to get whatever out of the toaster using METAL tongs! Health & Safety of staff perhaps?
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