Booked here through booking.com then rang hotel to check on parking lady lol on reception then told me abruptly and rudely that I couldn't have booked as it was fully booked all weekend eventually she came down off her high horse to say she would look into it and ring me back...... No call this was last November for booking in July. This morning I went to book another break with booking. Com and noticed I was still down for newton lodge? I rang the hotel again and spoke to the same delightful person who said oh it's u again I thought u cancelled it? I said you was going to check it out and ring me back then she said I'm busy what do you want!! I have never had this attitude from an hotel when it was clearly not my fault!! Your hotel might be lovely love but your in Yorkshire now where we pride ourselves on being friendly. I'm going for a cold shower
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- Also Known As:
- Newton House Hotel Knaresborough