My 3 daughters and I stayed Saturday to Monday and had a most wonderful time.
From the lovely Bookings and Reception ladies (special thanks to Sarah), to the friendly staff in all other areas - staff had a happy and positive approach to their work, which was great for us, and is also a great reflection on the management.
I'd booked The Royal Suite as a surprise for my girls (a pre-wedding treat) and it was such a great pleasure to stay in there - amazing space, great views, rich furnishings and pampering facilities. We absolutely loved it.
There were minor niggles - queues for each meal (when there were empty tables), the awkward Ballroom manager, the broken wardrobe light which wasn't fixed despite two requests, ...
- but none of these spoiled our stay, and we'd all love to return next year.
Well done HXH!
- Free Wifi
- Free Parking