My colleague & i were allocated rooms, mine was already occupied by a stranger!!
The second room was incredibly hot as the windows were closed, even though it stated in the blurb the curtains would be closed & the windows left open prior to arrival in hot weather.
There were five other guests in reception at the time I went back to alert them they had given me someone else's room & all five were complaining about various issues.
Breakfast was horrendous, the only edible part being toast, after I asked for bread to be put out, and the fact the hotel was above M&S so the marmalade was good!!
On leaving I asked for the invoices for both my colleagues room & my own, mine was correct but the one I was given for my colleagues room, was the correct room but two days prior to our stay & therefore had someone else's details attached.
- Free Wifi
- Free Parking