We had morning tea at the Conservation Hut, one of the best locations anywhere in a beautiful building with stunning views of the Blue Mountains.
Unfortunately the experience was spoilt by extremely poor service. Despite there being less than a dozen people there we were told where to sit, not taken, and then forgotten.
I had to go in to remind them we were there despite there being 3 wait staff on duty.
What we'd ordered was not available.
Surely such a beautiful location deserves far better management and diligent service!
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