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Home2 Suites By Hilton Maumee Toledo
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Reviews (72)
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All reviewsgreat lightingin perfect conditionexcellent stayfull size fridgebreakfast sandwichnice amenitiesoatmealfront deskbathroom doorgreat hotelwould stay againhome2digitalmicrowaveglasswarekeylobby
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23 - 28 of 72 reviews
Reviewed 16 April 2018

The facilities are wonderful. This looks like a very new hotel. It is located close to I 80. There are several restaurants and stores in the area. During our stay we were woke up in the middle of the night twice by the front desk representative. He called and woke us up to tell us there were complaints about noise from our room. I told him we were sleeping and absolutely not making noise but he had trouble understanding. I complained about him the next day but never heard a response.

  • Stayed: March 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Rosebowl94991112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishan P, Manager at Home2 Suites By Hilton Maumee Toledo, responded to this reviewResponded 16 April 2018


It saddens us that we were not able to turn this into a positive stay for you and your family. Your complaint will be handled expeditiously. We take pride in making sure all guests have a pleasant stay. I will be reaching to you personally, so we can make this right for you

With Hospitality
Kishan P

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2018

First time in Home2. We usually stay at Homewood Suites and were very satisfied with this hotel. Surprised at how economical it was. The breakfast was a bit lean but that is where the lower cost was realized. It was worth staying here and will plan more trips to Home2.

  • Stayed: April 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank Jim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishan P, Manager at Home2 Suites By Hilton Maumee Toledo, responded to this reviewResponded 3 weeks ago

Jim,

I would like to thank you for choosing the Home2 Suites by Hilton Maumee for your recent stay. I appreciate all of your wonderful comments and I am glad you enjoyed your stay with us!

With Hospitality,
Kishan P

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018

This was an extremely clean hotel. The staff were very friendly and pleasant. The rooms were immaculate!!! The breakfast had a variety of items to choose from. The omelettes were awesome. We will definitely stay again!!

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank T6866LBrebeccar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishan P, Manager at Home2 Suites By Hilton Maumee Toledo, responded to this reviewResponded 13 April 2018

Thank you for your recent stay at the Home 2 Suites Maumee. We appreciate you taking the time to share your feedback with us. We are pleased you had a great experience! We'd be delighted to have you back on your next trip to the Maumee area.

With Hospitality,
Kishan P

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2018

This is easily the nicest hotel in the 3 star range ever, and I usually stay in 4-5 stars with my wife. This was a separate trip for sports with my son and we were amazed how well put together this was. It's a bit modern and sparse BUT clean and exactly what a 3 star hotel should be. Note, it's brand new but I think it will wear well.

  • Stayed: April 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Matt M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishan P, Manager at Home2 Suites By Hilton Maumee Toledo, responded to this reviewResponded 13 April 2018

Dear Matt

Thank you for taking the time to provide positive feedback about your most recent stay with us! We are very happy to hear that you enjoyed your stay. Also, thank you for noticing our awesome team members. We really do strive to provide outstanding service. We are looking forward to having you as a guest again.

With Hospitality,
Kishan P

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

We came to town for a family visitation and funeral over Easter weekend. While this was a sad occasion for many of us to come together, the hotel could not have been better to us. I called ahead to explain the situation and spoke with Shannon who told me she’d make sure our rooms were near one another and asked if she could do anything else to assist us as we came to town.

The rooms were so comfortable and had lots of space. I loved how cozy the beds were, the availability of a near-full size fridge and the shower was so nice. We had time back in the room for the NCAA Final Four and found the flat screen tv in the sitting area a great place to have some fun watching the game. Also, the outlets have plenty of built-in USB ports so everyone could charge technology without stress.

The breakfast was not out of this world but it filled us up - cereal, waffles, oatmeal and one morning a microwaveable egg, cheese and onion bake. We did not try the bar area, but noted that they did have a nice “pantry” in the area with microwaveable meals, meds and drinks. I also saw that if needed, we could request a stove-top burner at no charge for the room.

We were always greeted sincerely and kindly as we entered the building and never had trouble getting assistance. For example, as we arrived we didn’t see any luggage carts and when we asked, the hostess slipped around the corner and brought one to us.

There are plenty of great, classy stores in an outdoor mall within walking distance and a variety of restaurants as well as a movie theater.

Just all around a super place to stay and we’d certainly come back if happier occasions allow us!! I’ll also be looking for this hotel brand in the future, as this was our first Home2 Suites experience.

Stayed: April 2018, travelled with family
1  Thank 314MaryH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kishan P, Manager at Home2 Suites By Hilton Maumee Toledo, responded to this reviewResponded 13 April 2018

Thank you for your recent stay at the Home 2 Suites Maumee. We appreciate you taking the time to share your feedback with us. We are pleased you had a great experience! We strive to provide all the amenities that create a home away from home We'd be delighted to have you back on your next trip to the Maumee area.

With Hospitality,
Kishan P

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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