I reserved a King smoking room approx. 2 weeks before my arrival. When I arrived the front desk staff was friendly and helpful but was told they only had Double smoking available and blamed the mix-up on the computer system. They did contact the manager and I was offered a non-smoking King room but I needed to walk around to the back of the hotel to get to it. I took the double smoking room as no other hotels were available and after 10 hours of driving I was tired.
The room was ok. It was clean but the beds need to be replaced. Air conditioning did not get the room cool enough to be comfortable.
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- Also Known As:
- Ameristay Hotel Portsmouth