Stopped here for lunch on day 18 of our cross country journey. One "must do" for us is experiencing local cuisine....no national chains...so we were delighted in finding this restaurant and reading the wonderful reviews. We stopped here for lunch and walked in.... there was no one behind the counter, no directions as to what we should do (find a seat, order or wait to be seated) and no one eating at the restaurant offered any help so we stood there, awkwardly, until someone came from the back. She explained about their ordering process... we followed through and took our seats. Our food was served and it was good. What wasn't good was the rather distant atmosphere and all around uncomfortable feeling upon entering and throughout our visit. Also, while we were there someone came in with a large non service dog and sat at a table behind us (nothing stated that it was a "pet friendly" restaurant and one of our party has animal dander allergies). This is one of only a couple of restaurants on our journey that, while the food was good, I probably would not eat there again. A nice hello and a smile from the staff upon entering or even a chalkboard sign stating what to do (grab a menu in the basket.... order at the counter...) would really be an improvement.
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