I booked this location after assurances that I would have handicap room and access. I was given a room on the first floor adjacent to handicap parking. However when I tried to park I found that the handicap patprking was occupied by a car without handicap plates or placard. I was forced to park in a lot a block away and with great difficulty made my way to my room. I complained to the front desk only to learn that the car in question was owned by the family who ran the hotel. Even though I explained my need they refused to move the car and offered no apologies. When I asked to cut my stay short I was told that since I had prepaid there was no refund for the remaining time on the reservation. I wanted the Muskogee police to ticket the vehicle but was told they could not enforce handicap parking on private property! Totall frustrated and unable to get my specific needs met, I left and found lodging at another hotel in town. I would give this place zero stars if possible. I would also ask everyone who reads this to carefully consider giving business to an establishment who so blatantly disregards the needs of the disabled and handicapped.
- Official Description (provided by the hotel):
- Muskogee Inn and Suites is located off Highway 69 and is 4 miles from Creek Nation Casino. Golfing at Eagle Crest Golf Course, taking in history at the Five Civilized Tribes Museum and the Castle of Muskogee, and shopping at the Antique Malls are all less than 5 miles from this hotel. Family fun at the River Country Family Waterpark is less than 2 miles. Other nearby attractions are Bacone College and Muskogee Fairgrounds. Guests of the Muskogee Inn and Suites can start each day with a free breakfast and stay connected with free high speed internet access. This pet friendly hotel also has guest laundry facilities, and plenty of free parking. All guest rooms are furnished for comfort with standard amenities including a microwave, mini fridge, hair dryer, free high speed wireless internet, coffee maker, iron and board, cable TV with extended channels, alarm clock radio, individually controlled heat and air conditioning, and electronic door locks. ... more less
- Reservation Options:
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