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Quality Inn & Suites
Ranked #7 of 7 Hotels in Owasso
Reviewed 12 March 2016

This was by far the worst Best Western I have ever stayed in. Room had problems from front to back! One of our two keys only worked once in four days, and we told front desk people about it and they said must have been demagnetized? The other key had no issues ever, but both were issued the same time??? Chair was weak and one arm fell off, toilet seat was loose, room was not cleaned properly, and one pillow lay on the floor for three days? Went to breakfast and only one plate was set out, and front desk said there were no more?

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  • Stayed: March 2016, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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13 - 17 of 103 reviews

Reviewed 3 March 2016

The room was great but definitely out of its prime. There were light bulbs missing from some of the lamps and some electrical sockets were exposed and would lose power from time to time. Breakfast was excellent and the couch and coffee table in the room were a nice touch.

  • Stayed: March 2016, travelled on business
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Review collected in partnership with Best Western
Thank Nicholas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 December 2015

Although check in was difficult, the key would not work twice so had to keep running back and forth and I was very cold, the room was clean and the beds comfy. Hopefully they will get the ice machines fixed, forgot to report that....we enjoyed our one night stay and would probably come back to this place.

  • Stayed: December 2015, travelled as a couple
    • Value
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Review collected in partnership with Best Western
Thank Paul F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maheshw37086, General Manager at Quality Inn & Suites, responded to this reviewResponded 26 December 2015

Dear Paul,

Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 918-272-2000.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2015

I cannot recommend this hotel highly enough to prospective travelers. It has everything you need and want -- at an inexpensive and reasonable price. The staff is very responsive to any needs you might have. The free breakfast offers a good variety of delicious items. I stay here regularly and have never been disappointed. You can't go wrong by choosing to stay here!

  • Stayed: November 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western
Thank drtom1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maheshw37086, Manager at Quality Inn & Suites, responded to this reviewResponded 30 November 2015

Dear drtom1966,

Thank you for your 5 star rating by recognizing our commitment and efforts to exceed guest expectation. We are glad that your expectations were exceeded and will share your review with all of my staff & let them know that they are appreciated for their hard work.

We value your business and look forward to serving you soon again.

Thank you once again

Mahesh Weliwita

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Reviewed 23 November 2015 via mobile

Room was clean, comfortable and roomy. Bed was comfortable, room had all necessities (fridge, microwave, working air control). Tv was new hd flat panel and Wi-Fi was fast enough to stream. Bathroom was clean and parking lot wasn't too crowded.

Stayed: November 2015, travelled solo
Thank Dominic V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maheshw37086, General Manager at Quality Inn & Suites, responded to this reviewResponded 24 November 2015

Dear Dominic,

Thank you for your review of our property and its a testimony to all our efforts exceed the expectations of our valued guests.

We hope to see you soon.

Thank you once again.

Mahesh Weliwita.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Quality Inn & Suites

Address: 7653 N Owasso Expy, Owasso, OK 74055-3339 (Formerly BEST WESTERN Owasso Inn & Suites)
Phone Number:
Region: United States > Oklahoma > Owasso
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 7 Hotels in Owasso
Price Range: $79 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Owasso Best Western
Best Western Owasso

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