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“Good staff at the Crowne Plaza”

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Crowne Plaza Portland-Downtown Convention Center
Ranked #52 of 146 Hotels in Portland
Certificate of Excellence
GreenLeadersGold level
Reviewed 17 August 2017

We checked in and out quickly at this place. When we left on our last day we just handed in our keys and left. Very simple and easy. All the staff members were helpful and friendly. Same as most of Portland. Had a nice stay for 5 nights here and comfortable bed made for great sleeping. Ordered room service and had breakfast and dinner in the hotel restaurant and the food was reasonably good for the price. Housekeeping kept our large room tidy. Handy to have a microwave and a coffee maker in our room along with other amenities like a fridge for your snacks and beverages, and a large TV as well. Happy with our stay here. Special thanks to Athena for your happy cheerful persona and helpful attitude and for all the information you gave us when we checked in!

Stayed: August 2017
Thank tintinwannabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this reviewResponded 19 August 2017


I was so pleased to read your review and especially pleased that you thought the staff was great. My team is dedicated to service so I was thrilled by your enthusiastic review. I look forward to personally recognizing Athena.
Thanks for staying we hope to see you soon.

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23 - 27 of 725 reviews

Reviewed 15 August 2017 via mobile

The Crowne Plaza was our home base for a racecation this past weekend. We came for the Bridge of the Gods half marathon but wanted to explore the area while in Portland. The CP was an excellent location for this. The staff was extremely friendly and we really appreciated the shuttle service and great tips from the drivers. It was very easy to walk across the bridge into downtown as well. I would highly recommend the CP for a stay in Portland.

Stayed: August 2017, travelled as a couple
Thank jench2615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this reviewResponded 16 August 2017

Thank you very much for your great review. We are happy to hear that you enjoyed your stay so much. We think our location is ideal for anyone who wants to have easy access to everything Portland has to offer. Thanks for staying we look forward to your return.

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Reviewed 3 August 2017

We had a great stay at this hotel due to its location. It was literally a 10 minute walk to the Moda Center! We were attending a concert there.

The restaurant serves a good breakfast, yummy waffles! The salt water pool was refreshing. The staff was very friendly.

The rooms were large and spacious. They were clean. The grout on the shower walls was showing some "wear" but other than that very clean.

We really enjoyed our stay and will stay there again when we go to another concert

  • Stayed: July 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Ricky300m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this reviewResponded 8 August 2017

Thank you very much for your great review. We are happy to hear that you enjoyed your stay so much. We think our location is ideal for anyone who wants to have easy access to anything Portland has to offer.
We look forward to seeing you again when you return to Portland.

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Reviewed 27 July 2017

We stopped in Portland for one night while traveling by Amtrak. The hotel shuttle was excellent in the service from and to the train station. We came in early and the hotel provided excellent service in checking us in. This entire hotel is very clean and well cared for. We enjoyed doing laundry and also relaxing in the spa. Our room was excellent and comfortable. The desk people were very nice, friendly, and helpful. It is close to the light rail train for getting to downtown. We will continue to stay in this hotel when visiting the area again.

  • Stayed: June 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Roberto C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this reviewResponded 28 July 2017

Thank you for staying with us and for your excellent review. I'm glad you enjoyed the hotel and thought it was a great value. I appreciate you pointing out the many amenities we offer that makes our location unique.
Please let me know if I can be of service while you make your future plans.
Thank you!!

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Reviewed 25 July 2017

My wife and 13 year old daughter booked airfare and hotel (Crowne Plaza) for two nights through Expedia. Their flight out of Montana was cancelled and no flights where available for that day. They drove instead leaving Montana at 5 pm from the airport. It's a 11 hour drive so they missed the first night at the hotel. No refunds. Other hotels in the past when similar things happen are accommodating for situations out of the clients control. .

  • Stayed: July 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Richard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zygmunt L, General Manager at Crowne Plaza Portland-Downtown Convention Center, responded to this reviewResponded 27 July 2017

My apologies for the airline cancellation and the drive. I understand that this is out of your control however the hotel held the room and was not able to sell it. We also advise all guests that by booking directly with the hotel we offer and guarantee the lowest rate and offer the most flexible reservation types.

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Additional Information about Crowne Plaza Portland-Downtown Convention Center

Address: 1441 NE 2nd Ave, Portland, OR 97232-1131
Phone Number:
Region: United States > Oregon > Portland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Green Hotel in Portland
#24 Business Hotel in Portland
#30 Family Hotel in Portland
#38 Romantic Hotel in Portland
Price Range: $197 - $394 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Portland-Downtown Convention Center 3.5*
Number of rooms: 241
Official Description (provided by the hotel):
Portland hotel is close to Oregon Convention Center Located just off I-5, in the heart of downtown Portland, the recently renovated Crowne Plaza Portland - Downtown - Convention Center is a great place to base your next trip to Portland. With a convenient location near Portland International Airport (PDX) and Fareless Square, you will find that getting around the city is a breeze. Within walking distance of our hotel in Portland are major venues like the Oregon Convention Center, Rose Garden Arena and Memorial Coliseum, and our hotel shuttle service is available to take you to these facilities. Also, our hotel is near Fareless Square, where Portland's MAX light rail system will take you downtown, free of charge. Some of the city's best dining, shopping and tourist attractions are within in walking distance of our hotel. Portland's Lloyd Center Mall, just over a mile away, offers great shopping opportunities, or if you'd rather, you can find a quiet haven within the city at the Portland Classical Chinese Gardens, located just over a mile from our downtown Portland hotel. Additionally, we're not far from Portland's Pearl District, the city's most colorful and creative district. Our hotel near Portland International has 11 meeting rooms that can be tailored to fit the needs of your event. With new audio/visual options and free high-speed Internet access, come see why the Crowne Plaza Portland is the Place to Meet. ... more   less 
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Also Known As:
Crowne Plaza Portland-Downtown Hotel Portland
Holiday Inn Portland
Portland Crowne Plaza

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