We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The Heathman Hotel
Nearby Hotels
US$232
US$206
EmbassySuites.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Breakfast included
  • Pool
US$183
Booking.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$157
Booking.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
Hotel deLuxe(Portland)
US$143
Booking.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Restaurant
  • Room Service
US$152
Booking.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Sentinel(Portland)
US$170
Booking.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$139
Official Site
View Deal
Very Good 4/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$138
US$112
Booking.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Restaurant
US$125
Booking.com
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Pool
US$149
Travelocity
View Deal
Great 4.5/5
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Reviews (2,293)
Filter reviews
2,293 results
Traveller rating
1,387
530
227
96
53
Traveller type
Time of year
LanguageAll languages
More languages
1,387
530
227
96
53
Show reviews that mention
All reviewsfrench presssymphony suitehistoric hotelturn down serviceroom servicevalet parkingrooms are smallmini barwonderful hotelheart of downtownthe location is perfectstreet noisecorner roompioneer squarevisit portlandthe pearlfew blocks
FilterAll languages
Updating list...
94 - 99 of 2,293 reviews
Reviewed 13 December 2017

Suite was beautiful, location is great, however neighboring room was smoking(it is a non-smoking hotel)and our room smelled horrible. Problem was not addressed appropriately, and we were presented with a full bill upon checkout.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kimberlyhK5053CY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
darynw, General Manager at The Heathman Hotel, responded to this reviewResponded 22 January 2018

kimberlyhK5053CY I am sorry to hear that the situation was not handled to your satisfaction, please feel free to contact Jennifer at jnapoli@heathmanhotel.com to discuss the situation and what we can do to resolve it.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2017 via mobile

Before the Heathman gained fame in the book series, it was top notch. For a few years after the book came out, it was still great. Now, it’s a sad reflection of its former glory.

The staff is less congenial and we had one person, who was downright surly. Room service had gotten our order wrong and when I pointed that out and asked for the proper item, it was as if I were asking for the moon.

Tried to eat at the restaurant one night as the menu is wonderful, but were turned away despite a half empty dining room. We just wanted a quick bite before a concert that night. Hotel is being remodeled but did not advise of that fact when I reserved. Remodel was loud and as a result, they were down to one elevator. Overall, we were severely disappointed.

Stayed: December 2017, travelled as a couple
1  Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
darynw, General Manager at The Heathman Hotel, responded to this reviewResponded 22 January 2018

Debbie M thank you so much for your valuable feed back, I will be sharing it with our staff as well as the restaurant. We would also like to invite you to stay with us again when we have completed our renovation in late spring. Please give us the opportunity to bring back the "thrill".

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

My husband and I spent several days at the Heathman and we're impressed by its elegance and warm inviting atmosphere. The stuff are truly friendly and accommodating. The room decor is lovely classic and the beds very comfortable. A great stay and we plan on returning.

  • Stayed: December 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank patricer887
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
darynw, General Manager at The Heathman Hotel, responded to this reviewResponded 22 January 2018

patricer887 thank you for your wonderful review! We are thrilled that you had such a lovely experience during your stay and we look forward to having you as our guest again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

My 9 year old daughter and I had a great stay at the Heathman for our weekend getaway! The staff were all so friendly and helpful and the hotel is in a great location, room was great. Thank you to the great staff.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank G1797BFmariar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
darynw, General Manager at The Heathman Hotel, responded to this reviewResponded 22 January 2018

G1797BFmariar, We're so happy to hear that you and your daughter enjoyed your weekend getaway with us! We hope to see you the next time you come to Portland!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2017

We had a great time staying at he Heathman. The hotel was beautifully decorated for the holidays. The room had been upgraded without our asking which was a nice surprise. Shortly after getting into the room a hotel staff member dropped by a complimentary snack, water, and card which was nice. The room was well set up and there was a nice snack bar and stocked fridge if we wanted a snack (for money). The bathroom was nice though the tub had a very slow drain. We let the staff know. The bed was a little more firm than we are used to. We have a tempurpedic at home though. More importantly the room was clean and well updated and with a lot of charm. Overall I was very satisfied with our stay.

Stayed: December 2017, travelled as a couple
Review collected in partnership with this hotel
Thank paradis09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
darynw, General Manager at The Heathman Hotel, responded to this reviewResponded 18 January 2018

What a nice review paradis09. THANK YOU! We are always overjoyed to hear that our guest have enjoyed their stay. In regards to the bed being a bit to stiff we do have feather toppers available if you would like to try that on your next stay please let us know. We look forward to having you as our guest again in this new year.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews