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Reviews (766)
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All reviewsroom was cleanwafflestop floorparking lot isconvenient locationbusiness triphot breakfastnice staywould stay againgreat customer servicea great place to stayeasy accessthe breakfast areacostcolqdogsfreeway
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22 - 27 of 766 reviews
Reviewed 11 June 2018

We were greeted by the front desk staff every morning and evening. Our check in went smoothly. Excellent staff. Very Very Helpful and courtesy. Housekeeping fantastic. Breakfast was spot on Yes we will stay here again. Thank Yoiu

  • Stayed: June 2018, travelled on business
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Review collected in partnership with La Quinta
Thank 571gloriay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at La Quinta Inn & Suites Salem, responded to this reviewResponded 14 June 2018

Dear 571gloriay,

We are so happy to hear your stay with us was nothing but great. It is our commitment to provide all of our guests with the experience that they deserve. We are also glad to hear you enjoyed our complimentary breakfast, we hope to see you back in the future.

Sincerely,
Vanesa Rodriguez(AGM)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2018

Room appearance was clean, cozy and amenities that I needed. Although the city of Salem had a water problem through out the city, the hotel had bottled water available. Staff is friendly. Costco is within walking distance if you needed to stockup

  • Stayed: June 2018, travelled solo
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Review collected in partnership with La Quinta
Thank vpowell55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bran H, General Manager at La Quinta Inn & Suites Salem, responded to this reviewResponded 14 June 2018

Thank you for taking the time to review your stay with us. I'm glad to here your stay was so enjoyable! We've done the best we can with the water issue here in Salem, and we'll continue to make sure all of our guests are taken care of. We appreciate you taking the time to provide us with feedback and hope to see you at La Quinta again soon!

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Reviewed 30 May 2018

Hotel was quiet, but rooms were quite small and the bathroom was even smaller. No soap dish or shelf in shower made it difficult to store soap and/or shampoo..awkward if not dangerous to have to reach clear down to the tub to retrieve soap

  • Stayed: May 2018, travelled on business
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Review collected in partnership with La Quinta
Thank Fred H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at La Quinta Inn & Suites Salem, responded to this reviewResponded 15 June 2018

Dear Fred,
Thank you for taking the time to review our recent stay with us at our Salem, La Quinta. We sincerely apologize that your room was not up to standard. Your feedback is very important to us, it is only through feedback that we are able to make improvements. Our hotel will be remodeled late fall, we will share your feedback with our upper management so we can rectify the issue. We really hope to see you again in the future so that we can better your opinion.

Sincerely,
Vanesa Rodriguez (AGM)

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Reviewed 15 May 2018

this place was clean & friendly. the kids and i would come back to stay if we are in the area again a Costco store & gas is right next to the hotel very convenient. there is also a Walmart,target that is close as well. very nice and safe neighborhood.

  • Stayed: May 2018, travelled with family
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Review collected in partnership with La Quinta
Thank W6333NSaliciac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at La Quinta Inn & Suites Salem, responded to this reviewResponded 16 May 2018

Thank you for the 5 star rating, we are so pleased to hear that you enjoyed your overall stay with us. We will pass on your compliments to our team and we hope to welcome you back soon!

Sincerely,

Vanesa Rodriguez (AGM)

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Reviewed 8 May 2018

Except for the prepayment mixup, everything was superior. I will be back. I especially enjoy the breakfast. Everything is clean and attractive. The bed is very comfortable. The location is very convenient for me.

  • Stayed: May 2018, travelled with family
    • Value
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Review collected in partnership with La Quinta
Thank Clay_Robson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General M, Manager at La Quinta Inn & Suites Salem, responded to this reviewResponded 9 May 2018

Dear Clay Robson,

Thank you for the perfect rating and your feedback on your recent stay with us. We apologize for the prepayment mixup, we will look more into it to prevent this from happening again. We are happy to hear you were pleased with the rest of your stay and that you enjoyed our complimentary breakfast, and our comfy beds. We hope to see you again soon!

Sincerely,
Vanesa Rodriguez (AGM)

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