We had originally booked a room at a different hotel, but, due to a mix-up on our part, had reserved the wrong dates. As the original hotel was booked solid upon our arrival at 10pm, we did a quick internet search from our phones and picked the closest hotel with two queen beds.
The parking was a mess, trash and debris all over the ground. The lobby was in acceptable condition, but there were numerous people hanging around at 10:00 at night, including a guy hovering off to the side during my check-in, which made me a little uncomfortable. To sum up our stay, I walked back out to the car with the keys and said, "I don't think this is the best part of town..."
The room itself was fairly spacious (which I'd expect for the price) with a microwave and refrigerator, and the beds were not uncomfortable, with four pillows apiece. The air conditioning was freezing (which is good, right?) but extremely noisy.
In the morning, with a little more light, the state of the room became apparent. There were (what I assume were) cigarette burns in the comforter and on the bench in front of the mirror, and the bathroom was in deplorable shape. There was rust on the drain, on the spigots, in the corners. And the shower curtain was covered in mold. Seriously, I have three sons and a husband, and my own bathrooms are in better condition than this one was. It was disgusting, and considering that I am a fairly easy going person, that's really saying something. A little bleach would've killed the mold if they didn't want to replace the curtain, and it was disgusting that they couldn't even be bothered to do that.
Check-out was quick once the woman at the desk was done chatting with her friend, but I'm patient, so that wasn't a huge issue. She was very friendly and efficient once she got to me.
Overall, it wasn't a terrible stay (the beds were at least comfortable, and the fridge was convenient), but I definitely would NOT stay there if I had ANY other choice. Especially not for $110 a night!! I wish I'd read the reviews on TripAdvisor first (like I usually do!), but we were so tired after a long drive that we figured it would be fine. Lesson learned!
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- Also Known As:
- Quality Inn And Suites Bensalem
- Quality Inn & Suites Bensalem Hotel Bensalem
- Quality Inn Bensalem
- Bensalem Quality Inn