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Reviewed 18 July 2017

This is our favorite hotel in the area. The balconies overlooking a pond area are really relaxing. Last time we were there we saw ducks in it. They are remodeling and the new rooms are really nice. The older rooms aren't bad either. The beds may be the best part. They are very comfortable. My mom loves the free breakfast. It has waffles, sausage, eggs and other stuff.

Date of stay: July 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank AaronWoodruff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OGi97, General Manager at Clarion Inn & Suites- Chambersburg, responded to this reviewResponded 3 August 2017

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Chris M

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Reviewed 21 June 2017

What a really nice place to stay. Staff so friendly, courteous and helpful. I was there for 3 nights. There is some renovations going on but it did not bother me. The workers were very pleasant and quiet. Oh, and what a GREAT free breakfast buffet included with your stay. They had so many choices, I did not eat the same thing twice. Great job! Easy access to Route 30 from where you could go to many different places within 5 to 10 miles. There is a Ruby Tuesday right next door too. I will be staying there again!

Room tip: Only 2 floors with elevator access.
Date of stay: May 2017
  • Trip type: Travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Margiefrompennsylvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chris M, General Manager at Clarion Inn & Suites- Chambersburg, responded to this reviewResponded 1 July 2017

Dear Guest,

Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and ongoing upgrades to the property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service, that our guests expect.
Our commitment to investing in our property will continue this winter with renovations to our banquet and convention areas. Thank you again, and we look forward to seeing you on your next trip to Chambersburg.
Best Regards,
Chris M.

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Reviewed 23 May 2017

This hotel is not the cleanest hotel. We have been here 2 times in the last year, but I don't think we will be back. It is very affordable and the staff is very nice, but not very clean. The breakfast was nice and the attendant was friendly and kept it very nice, clean and stocked~ this was the best part of our stay. The pool had water all around it on the indoor sides and just gave the area a not very clean feel. If you wanted to watch your kids swim, you had to walk through water and sit in water on the ceramic tile, just a very dirty feel. I would not allow my kids to swim last visit. They are doing construction at the hotel, but both times we stayed fall and just a few weeks ago, it was not clean. Main hallways and walls were very dirty. But the folks that work here are very nice and helpful.

Room tip: Rooms in the back side are quieter and have a nicer view.
Date of stay: May 2017
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
2  Thank L3201CBamyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REDLIONCHBG R, Front Office Manager at Clarion Inn & Suites- Chambersburg, responded to this reviewResponded 26 May 2017

From our entire team here at Red Lion Inn and Suites-CHBG,
We would like to thank you for staying with us. We appologize for any negative experiences that you may have had in your past stays. We understand all of your concerns in regards to the cleanliness of our property. We understand the inportance of feeling comfortable and we are working to provide fully renovated rooms as soon as possible. I would like to inform you that we have recently opened 17 newly renovated rooms. We really appreciate you feed back and we are delighted to hear that our staff and breakfast attentdent are meeting the standards of our guest. We hope that you will come to stay at our property again and allow us to offer you A fully renovated room, In hopes that you may have a better experience.
Thank You

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Reviewed 1 May 2017 via mobile

We we're passing through and stopped to stay overnight. The room was good. It seemed very clean. The air conditioner was pretty loud. They are in the midst of a renovations so the halls and other areas were not the best. The included Breakfast was simple.
Overall we we're ok with our stay.

Date of stay: April 2017
Trip type: Travelled as a couple
Thank dinahy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
REDLIONCHBG R, Front Office Manager at Clarion Inn & Suites- Chambersburg, responded to this reviewResponded 2 May 2017

We would like to thank you for choosing to stay with us. We hope that you will return after the renovations are complete so that we can provide you with an even better experience. Thank You

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Reviewed 23 March 2017

ROOM WAS DISGUSTING. Clerk at the front desk was rude while checking us in. Had no emotion or sympathy for travelers. Got to speak with the GM and was rude and obnoxious. Never will stay here again. Had to stay here because of power being out in my area. Ruby Tuesdays was nice next door. But my Husband and i will never stay here again.

Date of stay: February 2017
2  Thank juniesmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OGi97, General Manager at Clarion Inn & Suites- Chambersburg, responded to this reviewResponded 3 August 2017

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed Rudy Tuesday's. We are sorry that we didn't make your stay welcoming. We have been fixing a lot of issues and hopefully the renovations are done the hotel will be done and you can come check us our again. Thank you Chris M.

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