Room needed a deep cleaning. Smelled musty and horrible. Tried to change to another room, but none were available. Room cleaned for second night, but smell still there, embedded in carpets. First night $179 (Fri); second night $189 (Sat). Front desk, clean up, and breakfast room staff nice, but nothing they could do with the quality of the room. Last stay at this location. Do not recommend it.

No excuse for dirty. Floors had not been vacuumed. Some rooms had laminate. Unfortunately ours had old ratty carpet. There was mold on ceiling. Mold in bathroom. Mold in windowsill. Couldn’t see clearly out of window. Room phone did not work. Multiple rooms woke up to brown water! YUCKERSVILLE! Full Breakfast consisted of waffle maker cereal and stale muffins. Charged over $200 nite! Here for a wedding so many rooms were booked. Most of us charged 200 + a night! Yet now see advertised on various sites for under $100 per night. RIDICULOUS! No elevators. Check in Staff and bartender/cook were very friendly. Cook did a great job for a pre wedding party at hotel. But sorry, that can’t make up for dirty. Hotel needs a DEEP clean and all carpet an mold removed.

I booked this place in late May for my son’s wedding. I booked through a third party (Reservation Desk) for a 3 night stay. I was told because of a pet I had a specific room that was close to the pet grounds. I was told to park in the parking spot in front of my room. Which I did. The room was dark, plumbing was backing up in the sink and shower. And 2 outlets were not working. It was close to service quarters and clearly an area where staff gathered for smoke breaks which we could smell. But we tried to overlook because it was only a place to sleep and clean up. At close to 11 pm while in bed a maintenance man pounded on our door telling me if I didn’t move my vehicle it would be towed. He was rude and very aggressive. I couldn’t believe I didn’t at least receive a phone call from the front desk. Very confrontational. I was scared to open the door because there were so many others that had been congregating outside our door all night. Even my son felt unsafe. I moved my vehicle and decided to check out first thing in the morning. They had charged my card for the entire stay, even though it had been paid through Affirm already. That was reimbursed. However, I’m still fighting with them to pay back Affirm for the stay that I’m continuing to pay to this day so it doesn’t harm my credit. Reservation Desk continues to contact them about this and I was given a confirmation that it would be reimbursed. This was over two weeks ago. This has been a nightmare to deal with. Evidently that maintenance man was fired for not following protocol and engaging so rudely with guests. However, the reimbursement of my stay (3 days) still hasn’t happened and I am still having to pay for a place I only stayed one horrible night. I travel a lot and I’ve never had to deal with anything like this in my life! Please beware!!