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“If You Hate Good Service, This Is The Place For You.”
Review of Westy Bar & Grill

Westy Bar & Grill
Ranked #5 of 48 Restaurants in Hamburg
Dining options: After-hours, Reservations
Restaurant details
Dining options: After-hours, Reservations
Reviewed 9 June 2017 via mobile

Tried eating here on our weekly Thursday night date night. Let me first say that the place was not extremely busy, maybe 10 or 12 tables had patrons, which is not much, as this place is pretty big. We were seated instantly, and that is where the positives ended. We sat at our table for almost 15 minutes without being acknowledged or even having our drink order taken. Nothing. Not even an "I'll be right with you" from one of the waitresses that kept passing our table. We sat there long enough to search Tripadvisor for a room for an upcoming trip, book it, and receive the email confirmation. After that, we had enough and made for the exit. Amazingly the waitress who should have waited on us ran to try and stop us from leaving, but too little too late. There are way too many eating establishments fighting for the dinner crowd. Good food and good service are the two key components. This place is definitely missing one of the two. We ended up at another nearby establishment named Hummels where we were waited on immediately. We were seated, had our drinks, and ordered food all in the first five minutes. Sorry about your luck Westy.

Thank RaceTrackHunter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7 - 11 of 80 reviews

Reviewed 16 May 2017

Have enjoyed the restaurant for a number of years. Has excellent wings with all degrees of heat(mild is strong enough for us) and the entrees so far are great. Have not tried all on the menu but enjoy our favorites. Service never a problem. Parking is always easy.

    • Value
    • Service
    • Food
Thank Eric1940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 May 2017 via mobile

After a motorcycle charity event 17 of us was looking for a bite to eat , we asked to be put out on the deck away from everyone else because we didn't want to disturb the other people, the guys where all talking to each other and apparently said something that offended the busboy (girl) who was ease dropping on there congratulations , instead of removing herself from the area, she decided that throwing things and slamming dishes around was the proper way to handle it , when one of the women in are group asked what is your problem she just gave dirty looks , we decided to leave, on the way out Pam the one owner asked what was going on, we explained that her behavior was uncalled for, she was not part of the conversation nor was it directed at her, if she was offended by a conversation that customers are having, leave don't throw stuff and act up ,,, I would suggest as a biker group not going here , since we enjoy having a good time spending are money, laughing and joking around with each other this is not the place your not welcome,, there are plenty of better places to go and spend your money,, and in the 2.5 hrs. We were there with food and beer and mixed drinks we added it up it was just over $800. for are group and to be treated like that was unacceptable ......

2  Thank gmorganHamburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2017 via mobile

The food was very good and the service great. The place was very clean and the prices were very reasonable. We will be back!

Thank sktyoung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 December 2016

The Westy is a nice, mid-cost restaurant, offering a wide variety of foods spanning from seafood to pizza. The food is good and typically, made fresh. I typically get the wings - I like how at the Westy, you can get all wings or all legs and how you can mix two flavors together. There have been a few occasions where all the wings weren't quite fully done; however, this does not happen often. The service is mediocre due to timing/attentiveness, unless going on a Sunday.

    • Value
    • Service
    • Food
Thank reb379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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