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“Exceptional Staff”

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Holiday Inn Express Harrisburg East
Ranked #32 of 50 Hotels in Harrisburg
Philadelphia, Pennsylvania
1 review
“Exceptional Staff”
Reviewed 5 November 2011

The service was very good. The staff was very good. However two people were exceptional. Mick on the front desk and Captian Victor of food service. They went above and beyond to accommodate the members of our convention.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vicki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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334 reviews from our community

Traveller rating
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    20
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Melbourne, Victoria, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 November 2011

cannot speak highly enough about your wonderful hotel. the staff were outstanding and Brandy Vanessa Dianne and vince, the front desk clerks were just so helpful and friendly. Our grandson Austinn wrote on photo we took at hotel "Best Hotel Ever". We are from Australia and will definatley stay when we come back. Thankyou for making us so Welcome.

  • Stayed September 2011, travelled with family
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Helpful?
Thank Sonya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skier67, General Manager at Holiday Inn Express Harrisburg East, responded to this review, 6 January 2012
Dear Guests,

I am so glad to hear of your great experience with our hotel during your visit to the Harrisburg/Hershey area. Brandy, Vanessa, Diane & Vince make a wonderful service team and are true hospitality professionals! They will be proud to hear your comments. Being a parent, I know the importance of staying at quality hotels when traveling with children. Please tell Austinn that we are glad to have him stay with us and we hope that we remain his favorite hotel ever!!

Again, thank you!

James Gordon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
harrisburg
1 review
Reviewed 2 November 2011

great place to stay .JASMINE is professional, kind,considerate,thoughtful and extremely efficient. she is aiso very pretty. alll of the front desk staff are very professional, efficient and kind. they make you feel safe and welcome. the property is clean and well kept.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lena W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skier67, General Manager at Holiday Inn Express Harrisburg East, responded to this review, 6 January 2012
Dear Guest,

I would like to thank you for your fantastic review of our hotel during your recent stay with us. I am most pleased that you found our team members, especially Jasmine, friendly and efficient. Our team takes great pride in providing a high level of service to our visiting guests and they will be extremely pleased to hear your comments. Thank you for being our guest and we hope that you will visit us again in the near future!

Regards,

James Gordon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Danville, California
1 review
Reviewed 29 October 2011

We thoroughly enjoyed our stay. Diane, Vince and Brandy, the front desk clerks, were congenial, helpful and efficient. The room rate was very fair for what we received, including a full breakfast to start our day. Wish our stay could have been longer, but we made sure we stayed at Holiday Inn Express properties during our 9 day vacation and we were never disappointed. Thank you for providing us a pleasant experience.

Room Tip: Definitely book ahead to get the best room location.
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  • Stayed October 2011, travelled as a couple
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marlene P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skier67, General Manager at Holiday Inn Express Harrisburg East, responded to this review, 20 December 2011
Dear Guest,

Thank you for staying with us during your visit to the Harrisburg/Hershey area. I am very pleased that you had such a wonderful experience and that you made Holiday Inn Express your primary choice of hotels to stay throughout your vacation. Diane, Vince & Brandy will be excited to see their names listed in your review. They all take great pride in the service they provide to our guests and will appreciate your kind comments. We hope to see you again in the future!

Regards,

James Gordon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scranton
1 review
Reviewed 27 October 2011

Always a great stay at this Holiday Inn Express. Brandy greeets me with a smile and calls me by name! The rooms are always clean and comfortable. I seldom stay at any other hotel when I am in this area.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank larry b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
skier67, General Manager at Holiday Inn Express Harrisburg East, responded to this review, 9 December 2011
Dear Guest,

I would like to thank you for being such a loyal guest and member of our "family," Also, knowing that you have many other choices of hotels in our area, I am extremely pleased to hear that our hotel is your number one choice during your frequent trips to our area. I will also pass your kinds words of praise along to Brandy. She will be quite proud to hear her name mentioned in your review!

We look forward to seeing you return home to us again in the very near future.

Regards,

James Gordon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Harrisburg East

Property: Holiday Inn Express Harrisburg East
Address: 4021 Union Deposit Rd, Harrisburg, PA 17109-5925
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Harrisburg
Price range (per night): $187 - $304
Hotel Class:2.5 star — Holiday Inn Express Harrisburg East 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
The Holiday Inn Express Harrisburg East is perfect for both business and leisure travelers with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. Nestled among major corporations such as Phoenix, Contact, Tyco, Highmark Blue Shield, UPS, Pepsi and Sysco, the Holiday Inn Express Harrisburg East is conveniently located 5 miles from the Pennsylvania State Capital and just 4 miles from downtown Harrisburg. It is easy to plan a family fun day in Historic Gettysburg, beautiful Lancaster or charming Pennsylvania Dutch Country. Make a sweet ending by visiting Hershey Park. The Holiday Inn Express Harrisburg East is also close to Harrisburg International Airport (12 miles), the National Civil War Museum, the GIANT Center sports venue and Carlisle Events. Complete your day with all the comforts of this Harrisburg hotel while enjoying your favorite snack and drink from the hotel s market. Surf the Internet free with wireless access. All our guest rooms are fully equipped with plenty of work space to spread out and make your trip a success. Every day starts out complimentary with the Express Start breakfast. We look forward to you experiencing a warm welcome to our new Holiday Inn Express Harrisburg East. See you soon! ... more   less 
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Also Known As:
Holiday Inn Express Harrisburg East Hotel Harrisburg
Holiday Inn Harrisburg
Comfort Inn Harrisburg
Harrisburg Holiday Inn

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