We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Open today: 9:00 AM - 4:00 PM
Review Highlights
Awesome Museum

This was such a neat museum, it’s so interesting and lots of great exhibits about Milton Hershey... read more

Reviewed 3 days ago
Great history

Fantastic place to visit. So much history and very informative. Price is very reasonable, staff is... read more

Reviewed 6 days ago
via mobile
Read all 1,750 reviews
Recommended experiences in and around Hershey
from US$13.62
More Info
Reviews (1,750)
Filter reviews
1,750 results
Traveller rating
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
Show reviews that mention
All reviews chocolate lab interactive exhibits apprentice program scavenger hunt his life special exhibit amazing man hershey company milton hershey's life great history chocolate world hershey story museum chocolate bar gift shop making chocolate hot chocolate self guided tour
Selected filters
Updating list...
16 - 21 of 1,750 reviews
Reviewed 31 March 2021

For the first time in just about 13 years, I went back to Hershey. We were looking for a day's outing and since it's not quite that time of year yet for the park, we settled on visiting some of the sites around the town.

I last visited the museum when it was in the old building, and I know it was moving.

Location - Directly behind the park (literally behind Great Bear, Sooperdooperlooper, and the old log flume ride) on Chocolate Avenue.

Parking - free behind the building in a small garage.

Pandemic Protocols - Masks, hand sanitizers, 6-feet social distancing mats leading to check-in desk. Otherwise, no one followed social distancing, interactive exhibits worked, and people were given chips to wave in front of certain videos. I did not witness any cleaning being done while there.

The staff was very friendly and helpful in answering questions.

This museum I believe is planned a bit better than the old museum although it felt smaller to me (but that could be a kid's memory vs. having an adult perspective now). It is interesting. They had a quick interactive exhibit about Kitty Hershey (Hershey's wife); after seeing that and learning one little snippet on her life, I wish they would devote a bit more to her.

With that being said, I'm giving it an average review because it is missing things and/or it could emphasize on more things. Some things that Hershey did - such as building his school - is glossed over. Other things in the town - such as the medical center - is glossed over. One case and done. Because of this, we really didn't spend a whole lot of time in the museum.

However, I was very disappointed in one thing. The Apostolic Clock is in storage! That was the whole reason why my family and I kept going back to the museum many moons ago! And I was looking forward to seeing it today to only find out that it has been in storage, allegedly due to the person who had been its curator has either since retired or died. And the museum couldn't find someone else so to keep this beauty going? That clock alone is worth the admission, but alas, it is in storage. I really hope this museum reconsiders it; the clock will surely need a lot more upkeep bringing it out of storage than it would have had it been kept out on the museum floor in working order.

I was also looking forward to seeing the shop. I remember the shop used to carry books about Hershey and other surrounding PA historical writings. Not anymore. It was just the usual Hershey books on a couple of shelves while the rest of the store was all the usual souvenirs you would find in Chocolate World.

I still recommend going because museums keep history alive. I would just say this is for older kids and adults.

Note: I did not visit the chocolate lab or tasting. I wasn't interested. They cost extra.

Date of experience: March 2021
1  Thank Suz732
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2021 via mobile

The main museum exhibit is relatively small, but very informative. We enjoyed it for about an hour and a half. Maybe not the most engaging for small children, but older kids and teens might like the visit. Close to some great restaurants. Our tickets were complimentary with our stay at The Hotel Hershey.

Date of experience: March 2021
1  Thank Onlinemother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2021

We did a meal and truffle making class two weeks ago and returned this week for a warm chocolate tasting. Food, truffles and chocolate tasting were yummy. The museum upstairs was very informative on the life of Milton Hershey.

Date of experience: February 2021
1  Thank Dakit55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2021

I did a project on Milton Hershey in grade school and ever since, have been interested in his life. The museum is full of relics from his life (crib) and business (first chocolate molds, machines) along with interesting captions along the way. We did not do the add-on packages such as the tastings. It wasn't very crowded so social distancing was easily attained. When we visited, there was an exhibit on his sugar company in Cuba. Very interesting! He was a neat man with an exemplary vision of how to take care of his workers. I loved learning more about his philanthropic endeavors and legacy.

Date of experience: November 2020
2  Thank Erin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2020

Full disclosure - we did not have time to go in the museum. But we did have time to do a chocolate tasting! Great - you get samples of liquid chocolate from around the world - and you can really taste the difference. We were there on a Thursday afternoon in November during "Covid" and there were no lines anywhere. We bought some things (chocolate ornaments) for our grandkids too.

Date of experience: November 2020
3  Thank lncclc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews