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The Wiltshire
Nearby Hotels
Marsh Farm Hotel(Royal Wootton Bassett)
US$71
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  • Free Wifi
  • Free Parking
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Reviews (382)
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207
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10
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All reviewsgolf coursegolf breakleisure facilitiesswimming poolgolf clubsteam roomgolf societygolfing weekendround of golfpro shopexcellent facilitiesupgraded to a suitelady golfersbar pricesgreat weekendcan't faultbuffet breakfast
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84 - 89 of 383 reviews
Reviewed 1 May 2017 via mobile

Two day golf trip. Lovely golf course.
The staff were exceptional. Friendly helpful and put up with us as a group of 17 golfers. Food was really nice. Would defiantly revisit. Rooms were spacious and comfortable.

Stayed: May 2017, travelled with friends
Thank Michael R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cine D, General Manager at The Wiltshire, responded to this reviewResponded 2 May 2017

Thank you so much for your 5 star review! We are delighted to hear that you enjoyed your stay with us, and we hope to welcome you back to The Wiltshire in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2017

I just arrived home after an excellent two days of golf, this is our second visit. On this occasion we were 17 in number and the venue met all of our expectations, the golf course is in good condition and everyone enjoyed the challenge, there are a number of water hazards but the course is laid out to test both the low handicap player and still allow those in the higher end to navigate the course. Our package included one night stay, dinner in the evening and breakfast the second day, the accommodation is of a high standard and dinner and breakfast were superb. The complex manager Cine' Dunkley made herself available and obviously made every effort to make our visit a good experience, the staff at The Wiltshire take Cine's lead, they were attentive polite and helpful, special thanks to Shelly and her team in the restaurant, they made the evening dinner experience a success. We liked it so much we're making another booking in September. A good choice and very good value.

Room Tip: If you want to hire a Golf Buggy make sure you book in advance.
  • Stayed: April 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank ollieboyollie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cine D, General Manager at The Wiltshire, responded to this reviewResponded 2 May 2017

Thank you so much for your fantastic and much appreciated review! It was a pleasure to have your group here again this year, and we are delighted that you enjoyed your stay with us. Your very kind comments on my organisation of the group as well as Shelly and her team's fantastic service are really appreciated. We have a wonderful team here and it is so rewarding to know that they have made every effort to ensure you enjoyed your time at The Wiltshire. We will pass your feedback on to the team. We look forward to seeing you again in September.

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Reviewed 1 May 2017

Comfortable clean quiet room. We were upgraded to a suite, which basically mean a whole lot of space with nothing in it except a small table and 2 small chairs, was expecting to see a couch, 2 arm chairs and a coffee table. Bathroom had a separate shower that you couldn't swing a cat in but the shower was powerful and wonderful to use.
Gym and spa facilities are included in your overnight stay and were really good, although the pool was a little cold for my liking.
This would have been a 5star review but the restaurant food was awful at best. Its clear the kitchen is accustomed to catering for large parties as the food was clearly prepared hours before and had become dried out by the time it got to our table. Bruschetta was soaked in mozzarella cheese making it almost inedible. Chicken supreme was served on a squirt of tomato sauce and the dauphenoise potato dry and tasted like they had been made with gone over potato. The lamb shank was equally dry. Chocolate brownie was ok. Eating in the hotel was convenient but next time I'll suffer the inconvenience and eat in the town if it means I get an edible meal.
That said, breakfast the next morning was ok. Plenty of hot food, fresh fruit salad and cereal

  • Stayed: April 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank bluesnowflake217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cine D, General Manager at The Wiltshire, responded to this reviewResponded 2 May 2017

Thank you so much for taking the time to submit your review of The Wiltshire - as disappointing as it is for us to hear about your experience in the restaurant. Please accept our sincere apologies for your unpleasant experience - it is definitely not what we strive for here at The Wiltshire, however, mistakes do get made and we are obviously concerned about your experience. We will be addressing your issues with the team, and will continue to monitor this going forward. We hope that you will stay with us again in the future.

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Reviewed 30 April 2017 via mobile

We stayed for 2 nights, played golf and enjoyed the leisure facilities.
The hotel is very well presented, the rooms were clean and comfortable with complimentary tea & coffee.
The food was excellent with a great selection available from the menu.

It was the excellent level of customer service that stood out and makes this hotel the perfect stop over or retreat for a few days from the reception staff through to the bar and restaurant staff, nothing was ever too much trouble and you were made to feel welcome from the minute you entered the reception.
I will definately be returning and recomending this hotel to friends.

Stayed: April 2017, travelled with friends
1  Thank Pete S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cine D, General Manager at The Wiltshire, responded to this reviewResponded 1 May 2017

What a fantastic 5 star review! We are delighted that you all had such a great time at The Wiltshire and so pleased that we excelled in all areas. We are constantly striving to ensure that we give fabulous service and ensure that our guests have a wonderful experience. We will pass on your feedback to the team who will be delighted to hear your feedback. It was such a pleasure to have hosted your group and we hope that you will return to The Wiltshire again next year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2017

2nd time of visiting and had another fabulous stay at this hotel. Thank you to Candice and all the staff for looking after me and making me and my friends feel so welcome. Will be back again next year!

  • Stayed: April 2017, travelled with friends
    • Value
    • Rooms
    • Service
Thank cooostard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cine D, General Manager at The Wiltshire, responded to this reviewResponded 1 May 2017

It was such a pleasure to welcome you back to The Wiltshire again, and thank you for your review! Candice is delighted to hear your feedback, and we look forward to welcoming you all back again next year.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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