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Staff were all warm and friendly

This was a fabulous day. We only just made it for the train due to traffic issues, but the staff... read more

Reviewed 2 days ago
JessicasNana72
via mobile
Always Exceptional

I ride on the ELR with my family every couple of months, and every visit has been exceptional. One... read more

Reviewed 2 weeks ago
janoyc
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Reviewed 14 August 2021 via mobile

Booked a family day ticket on the East Lancs Railway with kids from three to fourteen. Went to Heywood station which is well signposted on Manchester road just off junction 19 of the M62.
The large car park is cobbled and may not be suitable for wheelchairs.
At the entrance there is a kids play area where you can pass a few minutes on the swings etc.
As we were early we went to the Whislestop buffet carriage and had tea, pies and ice creams all at reasonable prices.

When the steam train arrived, we watched it being uncoupled and moved to the other end of the train for our journey. We boarded the train in a corridor coach which the family said was like the ones in Harry Potter.
Fabulous journey of one and a half hours to Rawtenstall, time for a quick shop in the buffet and the return journey to Heywood.
A great day out for everyone, which could have been five star with a buffet on the train itself.
Will be going again.

Date of experience: August 2021
Thank RobertE637
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 8 August 2021 via mobile

The station building is nicely restored with old features, plus a gift shop selling lots of Thomas merchandise amongst other things. Children got a little gift, activity booklet and sticker on arrival. The Fat Controller was on the platform and told you about the trains as they arrived. The magic was real for our 4 year old Thomas fan as Thomas the tank engine pulled in - a proper Thomas steam train, not just a train dressed up to look like Thomas. Prudence also arrived with some troublesome trucks and then we got into Thomas's carriages and took our seats which were comfortable and had perspex screens between the tables. There was a bit of space in the vestibule for pushchairs (although these had to be carried up and down the steps to the platform, we didn't see a lift). A trolley selling drinks and confectionery came through the train (doing a good business in gingerbread Thomases!), and the children got a certificate and colouring pencils to colour it in. The journey was a nice 15 minute trip pulled by Thomas through woodland, over rivers and past a campsite to Ramsbottom. A brief stop there (you couldn't get off) and then a diesel engine pulled us back again.
Not sure if there were toilets on the train but the ones on the platform we're ok - dated but adequate. After getting off the train, you could cross the road to the Bury Transport Museum (down some steps, wheelchair route available by walking to the left along the route and then turning right into Castlecroft Rd). Tickets included access to the museum which has old vehicles such as a van, bus, tram, fire engine, exhibits and an excellent model railway (which was our son's favourite thing of the day!). Extra Thomas activities were on including balloon modelling, colouring in, Rusty and Dusty entertainment, Thomas books, toys and outside there were also a few small fairground rides and a magic show. All of this was included in the ticket price which was a pleasant surprise! There were cages on the station platform and in an old carriage outside the museum but we didn't try either, we took our own snack and were finished before lunch (we were there approx 9-12). Overall there was more to do than we expected and it was a great day out which our 4 year old and 1 year old both enjoyed - therefore we as parents were happy too!

Date of experience: August 2021
Thank Kwak_4
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 6 August 2021

We visited the above in August 2021. My son is a huge train enthusiast and the staff at Ramsbotham went above & beyond for him (Chandra & Alan) they took time out to talk & explain things to him. We went up & down the track all day, my son even got to sit in the cab of the steam train which made his day. Highly recommend to anyone.

Date of experience: August 2021
Thank Tracy L
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 August 2021 via mobile

The train ride itself was brilliant and the young girl Gemma who looked after us gave an excellent service, so thanks Gemma and all the other staff.

Date of experience: August 2021
1  Thank Mrandmrsdig
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed 5 August 2021 via mobile

Excellent day out. Great atmosphere, steam hauled trains. Superb views of the landscape. Good bar at Bury.

Date of experience: August 2021
2  Thank pekes297
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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